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7. Business Outlook. This stage consists of 4 questions. I interviewed at Openreach in Feb 2022, Assessment day on Teams - I was allowed tiime to prepare for my answer before the video started I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. Applied on Openreach website. Online through top score. the two people interviewing were respectful and very friendly. A guaranteed job as a qualified Openreach engineer on successful completion of your apprenticeship. Negative 15%. Edited by Redeye26 (Thu 07-Nov-19 19:12:11) new_guy (newbie) Sat 09-Nov-19 11:15:26: Re: Openreach recruitment 10 [re: Redeye26] [link to this post] Calling all Openreach Trainee Engineers, applicants and people thinking about applying for the role - I have The clock is ticking for BT top brass to meet with the Communications Workers Union (CWU) after repayment project engineers (RPE) in the Openreach division voted for industrial action over a new grading structure. I just wanted to thank you so very much. Recruiting Meaning In Arabic, Kerry Smith Fibre Technical Delivery Chief Engineer. My work in the Chief Engineers office is very varied I work in exchanges and out in the field - helping build the Full Fibre network into rural areas. What behavior we shoud have to deliver a great customer service? Full Suggested Answer & Detailed Response, Question 10, Still not convinced? Save job. Interview Question Slide Deck Do you have a strong answer to this tricky interview question? Full Suggested Answer & Detailed Response, Question 3, It was a 3 month contract which got extended to over a year. The announcement, which despite the current economic downturn, marks a doubling of available apprentice opportunities on Openreachs 2019 intake and a substantial investment in the local economy. 27-02-2020 Openreach have the monopoly on fibre in our area, so our hands are tied if we want an efficient fast service for our company. As an Openreach Engineer, you will have numerous tasks and duties on a daily basis. See All Photos. I interviewed at Openreach (London, England) in Aug 2021. I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. all in all a pleasant experience. We supported each other through our learning on the job phase we helped each other out a lot in those early days. I ve passed the selection as a BT openreach trainee engineer, and I am due to start in march. If you're a qualified civils engineer join us and help us to build and maintain our network. These include cookies that allow the sharing of anonymous data with selected third-party partners. Email address. I have my interview in exactly 2 weeks and these helpful tutorials are absolutely perfect for those who don't know. I too have had an invite but I am waiting for confirmation of my booking. 25 Openreach reviews. 32,500 a year. 1 0 Reply. Wednesday 13th January 2021 10:59 GMT macjules. The second was based on what would you do in this situation, what order would you do jobs etc. Once I submitted the application, almost immediately I received an email with a link for the video interview. 30,000 - 35,000 a year. Save my name, email, and website in this browser for the next time I comment. The documents need to be received by no later than 1700hrs on Thursday 3rd December 2020. This is the place for off topic chitchat on subjects other than BT service problems. Contenido. Can you do overtime as a wifi engineer straight away,or how long before you can do overtime ? If you want to be sociable than this is not the place for you, The Gold Standard In Telecoms Engineering Operations, Please please stay away, dont work for them, Good prospects for advancement if you want it, Not as nice as you think or heard in the past. Q13. London. Anyone thinking of applying I say go for it if you dont take risks, youll never know what could have been. Wednesday 13th January 2021 22:12 GMT Trigonoceps occipitalis. [i] Openreach is on track to deliver all 30 Ofcom-mandated quality of service standards, having delivered a best ever Q3 for 'on time repair' and 'on time provision' measures. As one of the world's biggest communication companies, we connect millions of homes and businesses across the UK. Please post on the forum listed on the last post, as this has nothing to do with Openreach. Cons. Q4. Whatever the reasonor no reason at allyou can have a full refund if this resource isnt right for you. Just for some context. The process took 2+ months. In your opinion, what has been the biggest advancement in technology this past year? Openreach has announced the creation of more than 5,000 new UK-based engineering jobs to be filled during 2021. How should you prepare for an interview at Openreach? Apply to be a Civils Field Supervisor. Q6. The 4 questions I was asked were; Q7. New service where the engineer doesn't need to enter your home: 07786202608 - While our engineer won't need to come inside you'll need to plug in your new equipment to allow them to connect your new service. I've passed my video interview and received this email.. Dear David. Train travel in Vietman. Decent salary and benefits, job has variety. If you disable this cookie, we will not be able to save your preferences. I also assumed Id be the only woman in my trainee group. Then, had the cheek to email a 130 charge to our company for a missed engineers visit. The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). Competitive salary starting at 20,000 on our Openreach Trainee Engineer apprenticeship, increasing on completion of a successful first year to 23,650 plus bonuses. The second was based on what would you do in this situation, what order would you do jobs etc. How Did You Handle a Difficult Situation? Managed as badly as any company I've known and they treat engineers so badly. I also do computer-based work on spreadsheets and trackers and work with suppliers and partners. Yet to say. 0 0 Reply. Become a trainee engineer. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. However, we will send you regular updates to let you know if you have been considered for an assessment centre place. We want our graduate programmes to help us find the experts and leaders of the future. Unfortunately due to the high volume of applications we receive its not possible for us to invite all candidates who reach this stage to attend an assessment centre. Here at Openreach we bring people together. Openreach Engineer (16) Fibre Jointer (13) Trainee Engineer (12) Field Engineer (8) Fibre Engineer (7) Operations Manager (6) Service Delivery Engineer (6) Service Delivery (6) Project Manager (6) Senior Project Manager (5) Field Engineer Trainee (5) Show More Show Less Fibre splicing engineer required, looking for Openreach accredited engineers with PIA accreditation if possible. There are so many different parts of engineering, you find that out once you become an employee after your initial training. Anonymous Employee in Stoke-on-Trent, England, I applied online. Well be in touch with an update as soon as we can. Salary information comes from 1,041 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. 27-02-2020 29-01-2020 Openreach, who builds and maintains the largest fixed communications network, has announced plans to hire over 100 new apprentice engineers in Northern Ireland (NI) before the end of March 2021.. What behaviours do you think youll need to demonstrate to deliver great service? We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. HOW TO PASS A BT OPENREACH ENGINEER INTERVIEW AT THE FIRST ATTEMPT! DirtyPierreOnTour. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. You can adjust your preferences using Manage Cookies or find out more by reading our Cookie Policy. You are shown a clip of an Openreach employee asking you a question and you have 2 minutes to record your response. 2 Bt Openreach jobs in Devon on totaljobs. Read employee reviews and ratings on Glassdoor to decide if Openreach is right for you. Seems legit if it came from those addresss but in these times, on can never be sure. Because of this, its maintenance of standards, training, on the job support and care packages for staff, are flawless. . In total the interview consists of 3 stages. one suitability interview and one compatibility interview. These include cookies that are required to run the browsing experience, as well as cookies that offer personalised content and measure visitor satisfaction. Over the years I have worked hard to gain valuable transferable skills that I feel are a match for the role of an Openreach Engineer. Openreach is accelerating its plans for ultrafast broadband with the hiring of 3,000 new trainee engineers and the addition of 11 new Fibre to the Premise (FTTP) locations. The re-branding exercise actually started, in a very low-key way, a few short . Sadly Bt openreach have a management culture off bullying, harassment, spying on you, making everything thing you do is wrong. I interviewed at Openreach in Jul 2021. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Q3. My trainee group stayed in contact through WhatsApp. Especially since the pandemic and so many people needing to work from home or just keep in touch with family and friends. PassMyInterview, Suite 4, 2 Mount Sion, Tunbridge Wells, Kent, TN1 1UE. Give an example of something that went wrong, and what you did to rectify the situation. In Richards slides you will get the three things the interviewer wants to hear in your answer, how to structure your response to this tough interview question, plus three brilliant example answers! The assessment is in 2 days time and Ive no idea if Ive got a spot or not? There is no many cons associated with this job. You should contact Openreach direct and ask them or ask on this forumhttp://forums.thinkbroadband.com/job.html. Order the 23 BT Openreach Engineer Interview Questions and Answers today to get free access. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Capital Outsourcing Group 3.0. People in charge not understanding logistical issue we had in our area etc. The video interview is on the HireVue platform. I applied online for the Trainee Openreach Engineer position in February 2019. My partner Becky (Weller) has worked for Openreach for some time and loves her job. 2023 PassMyInterview.com. Get new jobs for this search by email . What is a risk assessment and what are your thoughts on them? The video interview is on the HireVue platform. A TYPICAL WORKING DAY AS A BT OPENREACH ENGINEER. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Expert responses that you can use during your interview. You can choose to replay your response before deciding to submit or re-record your answer. I interviewed at Openreach (London, England) in Aug 2021. Answered 17 September 2021. You have 7 days to complete this. Be the first to find this interview helpful, Health and Safety Over 100 new telecoms engineering apprenticeships are to be created as part of Openreach's plan to accelerate full fibre deployment in Northern Ireland. Tell me a time you had to work with a difficult co-worker. Very stressful environment always up against the clock,but your day goes by so fast.Not a lot of support you are on your own.Training is ok but you are dropped in at the deep end before gaining confidence, Poor Management decisions increasing workload made to work overtime to clear workstack daily. Overall I'm really pleased with the process and now I'm just waiting on my start date. When i first started it was a pleasure to go to work. I interviewed at Openreach in Jun 2021. does guava leaves clean the womb. Salary information comes from 1,178 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. I interviewed at Openreach (Wakefield, England) in Sept 2021, Three processes. Data, analytics and insight roles. What time off do openreach engineers get over the Christmas period? Your email address will not be published. I got a congratulations but no job was available. Of course was my reply, so date set for 10th December. To filter interviews, Sign In or Register. To be a competent Openreach Engineer you must be capable of communicating with customers whilst they are at work or in their home; enjoy the feeling of helping people to resolve their problems or issues that could occur with their broadband, phone, or network; and be prepared to demonstrate outstanding customer service and care at all times. So there is no risk. http://www.btplc.com/Careercentre/careersatbt/openre https://www.openreach.co.uk/orpg/home/index.do. 5 weeks later I received an invite to the virtual assessment day that was scheduled for roughly a month later. This is so helpful. Tell me about a time you failed? Q20. Trainee Openreach Engineer Interview. We'll let you know when you need to plug in your router and provide some advice; On the day of your appointment A week later I received an email stating I had passed the initial screening and my application will be progressed, however due to the high volumes of applications not everyone gets invited to the assessment centre. My trainee group stayed in contact through WhatsApp. If you considering suicide or feel there is no way out in life, then join openreach, they will gladly help you achieve your next breakdown and still blame you. What if your out on a job and you need to use the toilet, where can you go to use a toilet. Invited to a short prerecorded interview, then invited for a virtual assessment which comprised of a presentation, a short form, 2 interviews (suitability and capability). Having problems? Tell me about a time you demonstrated leadership? Openreach is hiring 3,000 new trainee engineers to help it accelerate its plans to deploy full fibre broadband connections across the country. I recently applied to become a trainee openreach engineer around two weeks ago, all going well so far I think Ive passed my video interview and received this email.. Were pleased to tell you that youve passed our initial screening. 2023 PassMyInterview.com. Understand it's probably taking much longer to arrange them at the moment. Follow the departments standard design practices, engineering reviews and guidelines. Think carefully about the reasons why you want to become an Openreach Engineer and try to learn as much as possible about Openreach as an organisation. 15 May 2021 - Consultant in London, England, England. Our flagship apprenticeship is the Openreach Trainee Engineer apprenticeship. I applied online. Tell me about a time you witnessed a colleague breaking health and safety rules at work. I believe we all need to step outside our comfort zones to get ahead. Q8. (How to PASS an Openreach Job Interview!) I cant say one thing to fault them, everyones always available to help and every day Im learning something new. - edited Splice fibre cable, interpret company designs, surveys and fibre plans. Application then long wait and wait more and eventually they get back. Anonymous Interview Candidate in Wakefield, England, I applied online. No pressure A company that doesnt trust its most important asset, its engineers which speaks volumes. All the benefits of a full BT employee, including free broadband, BT TV . Field Engineer - Fibre Core/Backbone. Brentwood. on Openreach Engineer (Former Employee) - London and Newcastle - 30 April 2021 Openreach reflects its long pedigree as formerly part of a global leader in telecommunications. I had an interview online due to covid and then got through second part. The first step was to apply online with all your basic info, this step is straightforward. Do you have questions for the panel? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. I am a people-person and the fact I will be dealing with lots of different customers every week is highly appealing. The initial 6 weeks training creates a close bond amongst the team of trainees. Requirements. I receive 4 question where I answer recording myself . 21h03, This is a BT retail customer to customer forum. Why do you want to become a openreach engineer? Who has created the answers to the interview questions? Maurizio. Have toyed with a career change and the trainee engineer jobs with openreach seem to tick all the boxes. I would not recommend working for openreach on service delivery. I emailed the Openreach recruitment team about 10 days ago and they said they would chase up for me but still heard nothing again..! All Rights Reserved. suitability interviews. on Thanks a lot! Try http://forums.thinkbroadband.com/job.html, on QUESTION: Does Openreach have any new or exciting products or services coming out soon? They made a point to reaffirm that if you have a legit phobia of heights or spiders, then the job is not for you. You should contact Openreach direct and ask them or ask on this forumhttp://forums.thinkbroadband.com/job.html. But once your past that stage and get to the assessment centre, straight forward, its almost like they just look for buzzwords, I applied online. We have conducted lots of research on your behalf and the 23 questions listed on this page are the ones we recommend you prepare for before attending your BT Openreach Engineer job interview! This bonus guide provides you with 3 strong example answers, and a breakdown of how you should always approach this question. Paul Kunert Fri 5 Mar 2021 // 12:30 UTC. by Mike Senior. Capital Outsourcing Group 3.0. You can choose to replay your response before deciding to submit or re-record your answer. Think of a time where youve had to overcome a problem? 20h59 Review Date: March 2019. A week later I heard I was successful. I interviewed at Openreach in Jun 2021. I have applied for this position because having studied the job description I feel everything about the role is aligned with my skills, qualities, and career aspirations. 11 Openreach Openreach Engineer interview questions and 8 interview reviews. Why do you want to be a trainee engineer? If you're expecting an Openreach engineer to visit your home, theyll do all they can to get you up and running without entering, but there may be some circumstances where we need to come into your home for a short period of time. Hi to all. . The presentation is followed by an About you form, a suitability interview (focuses on you, what you know about Openreach), a short practical and then finally the capability interview (focuses on health & safety and customer service skills). If you want a career in Telecommunications Customer Service Enginnering, this is the place to be. A guaranteed job as a qualified Openreach engineer on successful completion of your apprenticeship.*. But then today I received no less than 3 emails requesting my right to work info. Its more like a family. Purchase the full package below for just $4.99 to download the answer to this and all of the interview questions featured on this page! Stafford, England, United Kingdom. Average Openreach Trainee Engineer yearly pay in the United Kingdom is approximately 23,237, which meets the national average. long hours tired easy local. (adsbygoogle = window.adsbygoogle || []).push({}); Get instant job matches for companies hiring now for Fibre jobs in South West like Engineering, Network Engineering, Electrical and more. Field experience, Classroom training nothing like what youd experience in a day to day job and only 2 weeks shadowing. 3 days prior to the assessment day I received my schedule for the day. Openreach trainee engineer. Hi all Just wondering if anyone had heard back from Openreach in regards to an assessment centre. They made a point to reaffirm that if you have a legit phobia of heights or spiders, then the job is not for you. CEO Approval. In the capability interview you will explain your choices in more detail. Here are three great questions to ask at the end of your interview: QUESTION: What advice would you give to a new Openreach Engineer just starting in the job? If not, they will probe you to get the information out of you. Openreach values diversity so being different to the stereotype of an engineer is no barrier. Start Date: 2018 . Heres why you should buy with PassMyInterview.com. Openreach could be so much better. Hi all, looking for some advice,last week I received an email purporting to be from openreach inviting me to a group presentation and 2 interviews to be conducted over Microsoft teams and to confirm if I would attend. Review of Trainee engineer at Openreach. If you saw someone not wearing PPE at work when they should be doing, what would you do? 10h53. Trainee Engineer (Current Employee) - Devon - 2 December 2019. However I havent heard anything back since and I have tried to contact to see if I got a spot and still havent heard anything back? Free interview details posted anonymously by Openreach interview candidates. If you cancel before the 30-day trial ends, you will not be charged. Suitability Interview Their Van's have trackers, they track you with their I phones and you have to ask to go to the toilet. It was a level playing field and gender didnt make any difference. Full Suggested Answer & Detailed Response, Question 2, I have an interview today ill update you on how i do :). From my initial application i had a long wait to get a response which i believe was impacted more due to covid! It has become very much about productivity and has become highly stressful. Id never managed people before so again it felt daunting, but I pushed myself out of my comfort zone and took the opportunity. Often caught out, candidates can fail their interview by not having prepared a strong answer to this tough question. Im now able to help educate my colleagues on the tools what this side of the business is all about. Tell us about a hobby you enjoy? Previously, on average, it could take an engineer up to 3 years to progress to an advanced engineer. Hi to all. I had an interview online due to covid and then got through second part. Based on 7 salaries posted anonymously by Openreach Trainee Field Engineer employees in Stone, England.