Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. Not sure about multiple IHDs, but I know the pairing can be triggered remotely by your utility provider (not sure if there is differences here between smets 1 and smets 2). They have to be able to justify the switch. It is still showing the previous owners value of usage for gas and electric. In this case, you would need to submit your meter readings manually. The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. Seems pretty stable although only using the electricity readings at the moment. There is also a Mini USB port on the back which is used to power the device (supplied with a 240V to USB power supply). Weve got some great advice to setting up your OVO account here: Great to see youre already keen to get your Pipit IHD up and running. Do cheap thermals keep you as warm as pricier ones? I have been testing a pre-production Zigbee SEP 1.1 gateway that purports to solve this problem, ie to give you access to your data. Amazon, Amazon Logo, & The Amazon supply Logo Are Trademarks Of Amazon.com, Inc. Or Its Affiliates. First, find the reset button on the back of the monitor. Thank you for these useful links. So . It looks like I will have to resort to a separate monitor attached to the meter to count pulses, or a less accurate current clamp. And of course its also incomplete since there are other security measures that you wouldnt know about! Start by making a formal complaint to the provider itself, and if the issue isnt resolved after eight weeks, you can take your complaint to the energy ombudsman. Timing out. The monitor will reset itself and the display will go blank. British Gas customers have been left spitting feathers after some of the company's smart meters appeared to show people using hundreds of thousands of pounds worth of energy every hour. I have started off the blog with this initial post on my experience getting zigbee smart meters installed from British Gas. Press the O icon to switch between kWh and . Just checked my WIFI its perfect, cloud connection and GEO App connects OK no problems there Smart metering code of practice. I thought it may be of interest over here at OpenEnergyMonitoy.org: Following quite a bit of pestering and waiting I eventually managed to persuade British Gas to swap out my archaic Electricity and Gas meters for the latest 'Phase 3' Smart Meters. The first port of call is to check the smart meter portal provided by our Adaptor, TMA. If your meter was faulty, an energy company can charge you retrospectively for the previous year if you have paid too little. If your IHD is asking for a PIN code it could be that the device is having connection issues. It's easy to use. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. Feel free to use me as a case in point! Press and hold the reset button for about 10 seconds. The IHD is a token gesture but I dont think it is making our household use any less gas or electricity and I done find it that easy to understand/use (even for me a techno geek!). Shop USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL 5v to RJ11 6p6c Cable (For ISKRA ME 382 EN MT3). Press Menu/OK I have the standard BG Smart Meter setup as well as my PV meter. It arrived 2 days ago, I think it already had the WIFI module, but I removed it used my new one to make sure. The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Earliest they can come back is towards the end of January, will keep you updated. The smart meters send it to the electric companies servers over a 3G connection. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: First, find the reset button on the back of the monitor. Referring here to section 4.4 on page 51, in this latest government publication on the matter, https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/325464/SEC4_-_Consultation_Document_-_FINAL.pdf. But check your tenancy agreement first. I dont think it would be too hard for British Gas to allow read access via Zigbee, all they would have to do is allow you to add a list of approved MAC addresses via your account in the online site this would solve the problem of people adding their neighbors devices. My 2p, @Turribeach3 Thanks. If your smart meter cannot be connected to the wireless network, your new provider may be willing to replace your existing smart meter with a more up-to-date one. The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). OVO member but not got a smart meter yet? Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, I'm very interested in hearing how you got yours sorted! Hopefully Ill get a friendly engineer and Ill find out what he has to do If it runs Bluetooth to the meters it might just be a matter of pairing theres also a PIN code setting either way Ill get something working BG has a APP on Playstore for BG Live but I think you had to be in pilot programme but that was 2 years ago !!! And my WIFI is via a TP-LINK box running as a WIFI extender through two consumer units to BT router, ds_Communications_Hub.pdf (trilliantinc.com), Which seems to confirm what you said but also says the TRILLANT Hub supports multiple IHD s which may be useful, The bit about Commissioned by Hand Held terminal means I probably do need an engineer. 1. I am also astounded that BG do not support the Feed In circuit capability. Submitted by jeremfg (not verified) on Sun, 06/04/2014 - 21:39. Would I be able to access it via USB? Hi 2019 and still not able to access the data. Later I think the aforementioned gateway may come out in a version that does PV too. This should reset the connection and you will see the message: "your smart meter is now paired" on . To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. The gas meter was installed as promised on 22 Jan. This advice relates to the Pipit IHD. Its easy to upgrade to our smart Pay As You Go meters. I also can not fault their friendly staff putting up with my constant pestering! Smart Metering Equipment Technical Specifications, http://www.rotwang.co.uk/projects/meter.html, http://www.smartofthehome.com/2015/03/british-gas-smart-meters-part-3/, https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363, http://www.in-home-displays.co.uk/smarthub.html. Some legal action may be needed if DECC does not intervene. Editor, Marcus Herbert. It'll provide a running total of all the usage costs since the meterswere installed, or since the prices changed. Still work in progress but couldnt have got this fair without your work. If interested please respond here and I'll get in touch with you. It also found that smart meters expose people to fewer radio waves than mobile phones and wi-fi equipment. https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Therefore currently in the UK if you do manage to get a CAD the flow of data is -. re-activate BG smart meters. They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. If you've had your in-home display for less than 12 months and it has broken, your supplier should replace it free of charge. I have not hear of iMeasure (I will have a quick Google in a minute), I use an iPhone app called Meter Readings by Graham Haley it is a very good app, nice and clean, easy to use, no adverts, import/export facility and supports multiple types of meter. But if your smart meter stops working in smart mode, youll need to take manual meter readings again. Around 7% of smart meters in homes are working in traditional mode, according to government data in November 2022. I'm really interested in the potential for OEM to connect to Smart Meters and was wondering if anyone on this thread had updates on the technical aspects, or succeeded in convincing their supplier to allow access to a third party gateway or new on the legal side? A hub is installed with your smart meter (often built into the meter) to do this. In fact my FIT payment will be receivedby cheque (how last century?). There is no flashing LED (I assume because it is running on a battery not connected to any electricity power supply and therefore an LED would over time drain its battery). On a sunny day, the IHD will scare you into thinking you are using loads of electricity when in fact you are generating and exporting it! If your meter is positioned very high up, make sure you let your energy company know so the installers are prepared when they come to your home. As An Amazon Associate, We Earn Affiliate Commissions From Qualifying Purchases. Thanks! That's according to our survey in December 2022 of 8,668 people with smart meters. Wrong? Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. The MAC number of your Pipit 500 (this can be found on the underside of the unit. However all we really want is access to the data, and that doesn't have to come by zigby. Assemble the power supply 1. In order to restore the pairing process, it may also be necessary to identify and enter the following information: 1. I am afraid I have no idea what the engineer did to get the Gas Meter working. Another government document [Smart meter data access and privacy] states: There was also support for the use of consumer access devices connected to the Home Area Network (HAN), to enable consumers to access their consumption data in a more bespoke manner. Ask your new supplier when this will be. I have recently had solar PV installed (not with BG) but I have to *manually* provide BG a meter reading every quarter. Permit authorised third parties to provide services to consumers once they have granted permission to use their data, offering new routes for consumers to receive energy services and advice on how to reduce their energy usage. Hi Paul, In the Netherlands those smartmeters(electricity & gas)are going to be deployed nationwide (over a period of some 7 or 8 years I believe) starting next year. If your meter is plugged into the mains, unplug it and take it to the location of your electricity meter. Unfortunately I dont think spoofing the MAC with a Xbee/Arduino will work because, like you say, you also need the encryption keys (not that I have tried it ;-)). I can get electricityand gasusage in kwh for the previous day from it, but otherwise it's just bar charts. If not, check how often your smart meter is meant to send data to your energy provider. This special Zigbee network is referred to as the HAN - Home Area Network. . My TRIO says NOT COMMISSIONED when connecting to meters times out Indeed, I totally agree and concluded this post noting that the security concerns may (and should) take precedence over open data. Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. I contacted the British Gas to ask whether it would be possible, unfortunately, it would seem, this is not possible due to a number of security restrictions which have been put in place on British Gass Phase 3 smart meter setup. British Gas have considered the option of adding further MAC addresses for additional Zigbee devices, but there were security concerns that hubs may accidentally (or maliciously) be linked to incorrect smart meters (i.e. The G370 and E470 do both have an optical probe (IEC1107)interfaces. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! I share everyone's frustrations about sharing date as I also have Hive and BG's customer app which aren't connected to each other either! Smart meters need to be able to connect to the Data Communications Company (DCC) through a wireless network. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. Derek I too have solar panels, so that is worrying. Smart City is an important economically strategic blueprint for a country's economic transformation and upgrade. Before you switch energy supplier, check thebest and worst energy companies. Following my mission to get smart meters installed I started to look into the possibility of using Zigbee to gather my energy usage statistics from my new state of the art meters. Powered by Discourse, best viewed with JavaScript enabled. This should have happened by the end of 2022, though were aware that some smart meters remain unconnected. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. Thanks for this. Has anyone else had a bad (or good) experiences with British Gases Smart Meters? If anyone has theTrilliant SEAP-2000-V Hub we might be able to include you in a trial. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. I have been having all sorts of problems with my trio forgetting my settings, particularly my WiFi details. http://www.rotwang.co.uk/projects/meter.html. The IHD can't connect properly to the network in your home. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. There are plans to add other additional Zigbee wireless frequencies better suited to longer range or coping with thick walls. 1. I had gas and electricity 'smart' meters fitted by Lowri Beck on behalf of Ovo in January. It is usually red and located near the bottom. If it can't resolve the issue remotely, it should send someone round to take a look. It is responsible for making sure your meter works properly. 1. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. Some people have complained about the impact of smart meters on their health, in particular those suffering from electromagnetic sensitivity or electromagnetic hypersensitivity. I am a BG electric and gas customer with the same smart meters listed in this article. Save my name, email, and website in this browser for the next time I comment. by Steven Johnson. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. Homes with first-generation meters are gradually being connected to the smart meter wireless network so they work more like second-generation meters. Believe me, Id like the same for myself and our own deployment of smart meters where I live! We often link to other websites, but we can't be responsible for their content. The supplier can do some things remotely but if that doesn't work then an engineer visit will be required. The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. Check the instructions your smart meter installer gave you if youre not sure. To date it does not yet show the tariff, or show up on my on line account. The Pipit home screen will show an Estimated Bill cost for each supply. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? This is not too different from what Banks and Credit Cards already do in that they let you download your transactions into CSV files you can then import to Excel. For now we can continue to useOEM, OWL etc. Editor, Marcus Herbert. Tying the above 3 units together is the Trilliant Hub, acting as a Zibgee coordinator, the hub gathers meter reading (and other information?) However, there seems to be one big difference between the UK and the NL and that is that 'our' smartmeters are mandatory equipped with a so calledP1-port, which is customer readable. Just thought that this is a red herring for me. Please try again in a few minutes. Most smart meters have a button to illuminate the digital display so you can read the numbers. If not, ask your supplier for instructions. Following the above post, I subsequently wrote a second post about my experience after Smart Meter installation and my mission to get energy usage stats out of my smart meters: http://www.smartofthehome.com/2013/09/british-gas-smart-meters-part-2/. Book an appointment at a time to suit your business. Were working to get all our customers upgraded to smart meters as soon as possible. Octopus is one example of this. If your not using smartthings or just want to disable this check its the IF at the top of the app.post function that checks it. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. The Ideal Height and Distance for Your Computer Monitor, 12+ Best Monitor With Built In Speaker updated 2022, 14 Ways to Turn Your Tablet Into a Second Monitor. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. I dont know what pressure UK Government is going to put on the Energy Providers to adhere to these guidelines and open up their Smart Meter HANs, but I suspect it will be some time yet while they drag their heals (and/or figure out how they are going to implement it). in May. 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? . 22 December 2021 at 10:07AM. If thats the case, your smart meters will work like traditional ones until your new supplier can support them and you may need to provide manual meter readings. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. Required fields are marked *. Hi there! Even if your tenancy agreement says you dont need to ask for permission, its still a good idea to let the property owner or agent know before you request them. If your meter is partly concealed in a case outside, your energy company might not be able to replace it yet. This can result in your smart meter losing its smart functions. It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. I am sure, in time, it will come (hope). However if your home is in the remaining 0.75% you may not be able to have a smart meter that connects to the full network. More information can be found here:http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf. At least I know I am not the only person to eperience the Gas meter registration failure.. BG sent a second engineerto tried again, dongle into and out of his smartpad, deregistered, re-registered, tried a new Gas G370 meter he had with him but just the same problem so the put the origial item back in, then they tried again and again and then finally . DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. ( may be Jan before its done) If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. Leaving me for a while with one Smart (Electricity) Meter and one Dumb (Gas) Meter, (this was not an issue for the supply of either utility but just grated against my OCD / geeky / impatient nature). After finally convincing a very nice man on the BG smart meter support line that this was the case, his supervisor confirmed that my observations were correct. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. That is why the Department of Information Technology,Taipei City government established the "Taipei Smart City . There are a few Zigbee products available like the Digi ConnectPort X2e and Nexvox Z-201 which I thought I may be able to connect to my smart meter HAN, but reading further into smart meters I found out that the utility company may have to permit new Zigbee devices connecting to the smart meters HAN. The other thing to consider is that in the current climate small value targets are no longer so high in the agenda. And, because they send automated meter readings, you get more accurate bills. We reveal some of the most common smart meter problems and concerns we've heard The displays work best when close to the smart meter. It took several weeks for Ovo to sync up to the smart meters, and I now see that only one meter reading a month is logged against my account! The organisation which runs the smart meter wireless network (the DCC) says that almost all of the dormant meters it can identify and upgrade are now connected. today? The DCC says its working with energy suppliers to do this. You have to prod the screen quite hard or use a sharp object as a stylus to get it to respond, reminiscent of first generation Smart Phones, in this day and age of iPhones and super sensitive touch screens it is, at times, difficult to use. Suppliers sometimes install prepayment meters for customers who are in debt. Connecting to your smart meter Whenever your IHD is switched on, the screen will show the words Connecting to smart meterWhich may take around five minutes. Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). Its zigbee not Bluetooth, and can only be paired from the provider end, Does that mean the meter end has to connect to the TRIO ? https://www.britishgas.co.uk/media/releases/ReleaseDetailPage.aspx?releaseId=1363 Therefore some energy providers also provide their own API via which this data can be retrieved without needing a CAD. You can also find your meter reading on your smart electricity meter and gas smart meter. Indeed the flashing LED is also an option, as it happens I have already written a very similar post to this some while back here: http://www.smartofthehome.com/2013/09/dumb-meters-arduino/. Out of interest, which facts in this post are erroneous relating to the security of the Trilliants hub? Having this last week had British Gas perform the install of all four identical units as described I was concerned why BG couldn't register my own G370 Gas smartmeter with their HeadEnd so I did a quick Google and found your excellent article. Second-generation smart meters should not lose their smart functions when you switch. we're giving 10m of support to those who are struggling with their energy bills. It sounds like you are lucky in that in NL your smart meters have the manditory P1 port, unfortunately in the UK they have opted to remove this port :-( are your Gas meters also G470's or different model number? Submitted by Gordont67 (not verified) on Thu, 06/11/2014 - 17:08. USB Kaifa Dutch Smart Meter DSMR P1 FTDI ft232r USB TTL: Amazon.co.uk: https://rainforestautomation.com/rfa-z114-eagle-200-utility/, Not all energy providers offer CAD devices, Almost no CAD makers sell direct to home owners, only one sells direct - Hildebrand, Historically, energy providers have been unhelpful in allowing you to link your own CAD, None, zero, CAD devices available in the UK provide local data access, they, And of course each brand of CAD will have its own unique API, Cloud maker server API to your app running in Smartthings cloud, Your app to Smartthings client app on your phone. A limit in the number of devices being based on Mac addresses, how security keys are handled. For anyone in the UK with solar panels, this is reason #2 for not jumping to get a smart meter. It would be both legal and technically possible for a CAD to provide local data access. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. If the GAS LED light is not flashing you will need to contact your supplier. Save my name, email, and website in this browser for the next time I comment. http://www.in-home-displays.co.uk/smarthub.html. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. british gas smart meter pairing pin 00966502363635 british gas smart meter pairing pin. At the very least British Gas could make it possible to hook up a computer to the IHD to get the data? I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. It would be interesting to write (old school pen and paper style) to British Gas enclosing and quoting this section of the document to see what their response may be I may just do it. 13months down the line does seem a bit crazy!! I did not realise .gov had published a new document. Hi John, Thanks, Best answer by Nancy_OVO 9 January 2018, 13:08. Welcome to the Digital Spy forums. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere.
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