However, the companions may play an active role in helping claimants answer questions where the claimant or HP wishes them to do so. 1.6.72 Consultations may potentially be carried out at a variety of locations and some will need to be carried out at the claimants home. Each descriptor has a score. The HP should explore how long it takes the claimant to carry out a task and whether they experience any symptoms such as pain, fatigue or anxiety, either during or after the activity. there is sufficient detailed, consistent and medically reasonable information on function. Where the HPs opinion differs from other opinions on file for example in further medical evidence or a previous HPs advice then a full explanation of the reasons for the difference of opinion should be given. The fact that consent has been given (or not) will be made clear in the referral from the DWP and APs should always check that this has been provided. Severity of a mental health condition does not necessarily correspond with the type or dosage of medication that the claimant is receiving. Where the claim has been made by a third party, the HP should contact the third party, rather than the claimant as the claimant may not be aware of their prognosis. The assessor will investigate the information you gave on your PIP form but also make judgements based on what you say and do during your PIP assessment. 1.6.13 The HP should record a brief summary of treatments or interventions, and how effective it has been, and whether any further intervention, such as physiotherapy or a surgical procedure, is planned. 1.15.16 An appointee can be either a named individual, or an organisation (usually with an advocacy role), known as a corporate appointee. 1.4.13 Any written information that is marked by a claimant or a third party as confidential or in confidence cannot be used in a claim for PIP as it cannot be further disclosed to a DWP CM. You might have asthma, but PIP will assess you very differently if your symptoms are managed by medication. Where cognitive difficulties are a common symptom of a relevant condition, these should be assessed. However, the companions may play an active role in helping claimants answer questions where the claimant or HP wishes them to do so. This is known as harmful information In law, this is the only information that can be withheld from a claimant. 1.7.24 The claimant or their representative may be able to provide updated information on where they are having their treatment and who is treating them. 1.8.12 The HPs advice and justification must provide a clear explanation as to why more reliance has been placed on some evidence than others. Score: 4.6/5 (69 votes) . Discussion or interview and questions: The Health Professional will ask you questions about how your mental health concern impacts your daily life. 46. Wed like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. For example, they might ask you how you travelled to the assessment centre. You may be required to send medical proof of why you need to take the PIP assessment with questions on mental health in your home. mobility intended to act as a contribution to the extra costs disabled people face in their day to day lives that relate to mobility. 1.6.69 The HP has a duty to protect the confidentiality of the information obtained during the consultation. HPs should allow a companion to contribute and should record any evidence they provide. In addition, variability in a condition may suggest findings which initially seem inconsistent. your mental health condition makes using a bus or train difficult. In general, there is no single answer that can be applied as each claimant's situation is unique to their own application. The HP should also consider whether the third party is acting impartially, or as the claimants advocate. In a reasonable and attainable time: Does it take you a lot more amount of time to do the activity than it would take most people. About Personal Independence Payment Personal Independence Payment (PIP) is a benefit for people with a long-term health condition or impairment, whether physical, sensory, mental, cognitive, intellectual, or any combination of these. 1.6.25 The typical day is a tool used to explore the claimants perception of how they manage their daily living, and the nature and extent of the functional limitations resulting from their health condition or impairment. HPs should also take into account that some medications are used to treat different conditions, for example some antidepressants are also licenced to treat anxiety. 1.1.2 The benefit is not means tested and is non-taxable and non-contributory. Hi Zoe, I had my PIP telephone call last July and I have only just won my case. The copy of the evidence or HP notes from the evidence should be sent to the CM with the completed report. 1.1.6 Once the claimant questionnaire has been returned to DWP, in cases where an assessment is required by a Health Professional (HP), the case is referred to an assessment provider (AP) along with any supporting evidence provided. They will discuss your capability to do daily tasks with your disability, illness or health condition. These kinds of psychological disorders are referred to as such since they can make a person impaired and dysfunctional in his or her important areas in life. Physical and mental examination: If required, and with your consent, they will conduct a brief physical and mental function examination. The HP should also include details of any alterations to medication which have occurred since the questionnaire or supporting evidence was supplied. The DWP decision makers will now look at your PIP claim, and its supporting evidence which includes: The DWP will then send you a letter once theyve made their decision, explaining why you will or wont get PIP. It must be the claimant who attends any consultation. 1.15.6 For consent to be explicit it must be affirmed in a clear statement. 1.6.65 Claimants and companions taking part in a consultation with the claimant are entitled to take notes for their own purposes. Make a list of points you would like to make during your assessment and take this with you. Simply use the buttons below to share on your social network. 1.13.4 HPs should answer questions posed by the CM but must avoid giving any prescriptive advice that refers to possible benefit entitlement, as final decisions rest with the CM. where there is uncertainty about descriptor choice because of contradicting or unclear evidence has been received. If your long-term condition is getting worse, you will need more of this award. HPs are required to advise on: which of the descriptors in the activities set out in the assessment criteria are relevant to the claimant, taking due consideration of variability and reliability, whether the functional impact of the claimants health condition(s) or impairment(s) has been present for at least 3 months and is likely to remain for at least 9 months, the appropriate time to review the claim, or indeed whether the claim will require a review, and whether the functional restriction identified in the report will be present at the point of any review, whether the claimant is likely to require additional support from the DWP in order to engage with future PIP claims processes. The Health Professional will type their observations during the appointment, which you are entitled to view or have described to you. This includes, but is not limited to, reassessment of existing DLA claims and PIP claims where an agreed award review point is reached or fresh evidence received, rework requests in relation to assessment reports. UNLAWFUL AND HUMILIATING PIP TELEPHONE ASSESSMENTS We've looked at almost 400 responses given between June and November in our ongoing PIP telephone assessment survey. It is intended to supplement the contract documents agreed with APs as part of the commercial process, providing guidance for health professionals (HPs) carrying out assessment activity and for those responsible for putting in place and delivering processes to ensure the quality of assessments. If you suffer from a mental health condition such as depression or anxiety, it's possible to be eligible forPIP, but it's very much dependent on how the mental illness affects you. 1.15.22 Proof of consent given by claimants need not be routinely sent by APs when requesting further evidence. The presence and name of the chaperone should be recorded in the report. It is also not appropriate for the provider to release information to a third party such as the claimants representative, appointee, attorney or MP. A home environment may also provide either an ideal, good or a very poor environment for testing functional ability, for example, depending on the level of background noise. Using the information available to them, HPs will need to consider the most appropriate approach to completing the assessment for these claimants, be that paper based review or consultation. 1.7.18 If there is insufficient information in the claim file to confirm terminal illness and consent is clearly indicated on the file, the HP should telephone the health professional such as a GP or hospital specialist identified by the claimant in PIPCS. 1.6.43 The assessment of mental function should be tailored to individual claimants and may take into account appearance and behaviour, speech, mood, depersonalisation/derealisation, thought, perception, cognitive function, insight and addictions. You may be asked to provide medical evidence as to why you cant attend the assessment centre. The supplementary advice option will be used where the report overall is fit for purpose but there is a need for some aspects to be clarified further. What you should say during the PIP assessment. 1.10.3 In the following instances it would be appropriate to recommend an ongoing award: where the HP considers there to be no likely change to the functional impairment, where the claimant has functional impairment which is not likely to substantially change in the long-term, allowing for short-term periods of functional change in the case of fluctuating conditions, where the claimant has very high levels of functional impairment in both daily living and mobility components likely to reach the threshold for an enhanced/enhanced award, and in which their needs are only likely to increase, such as with progressive conditions. 1.6.26 For some conditions different time periods will need to be considered, such as the potential impact of different times of the day. The Optimistminds editorial team is made up of psychologists, psychiatrists and mental health professionals. So we give the right advice for you, can you answer which Nation you're from? We explain the following: Firstly, you shouldnt expect the PIP assessor to be favourable towards you. They should also include information where the claimant has given up work or changed their job due to the functional limitations of their health condition or impairment. Your destination for buying luxury property in Sannois, le-de-France, France. Qwom I dont want to put a dampener on things but unless your depression & anxiety majorly affect your daily living i doubt you will score enough points to meet the standard rate. It indicates to the CM that the case will need to be reviewed to determine the correct level of any ongoing entitlement. If the HP notices that a claimant is covertly recording their consultation, the restrictions above should be explained to the claimant. If a claimant is unable to complete an activity or needs support to do so at a point in the day when you would reasonably expect them to complete it, the need should be treated as existing for the whole of the day, even if it does not exist at other points in the day. If the claimant has difficulty socialising and planning and following but is sitting securely in their home on the phone during assessment, it stands to reason the decision making will be compromised! The consultation starts at the point the claimant begins to converse with the HP on the telephone, enters the assessment centre or is met at their home and concludes when the claimant ends the telephone conversation, leaves the premises of the assessment or the HP leaves the claimants residence. routinely contact GPs of people with mental health problems claiming PIP. 1.6.19 Where the claimants current medication is accurately recorded in either the claimant questionnaire or in supporting evidence, the HP may reference where it is recorded instead of reproducing this information in the assessment report. Where we have identified any third party copyright information you will need to obtain permission from the copyright holders concerned. This report presents the key findings from the surveys of claimants who took part in a telephone health assessment as part of their benefit claim for Personal Independence Payment ( PIP. Feb 3, 2021. 1.3.11 HPs should also consider the needs of vulnerable claimants. For example, He gets up at and says he can wash and dress without any difficulty; She states that she finds it difficult to lift heavy saucepans. This is why you should say directly to the health professional what you constantly feel about your condition. 1.6.52 Claimants have a right to be accompanied to a consultation if they so wish. The HP should encourage the claimant to expand on their answers to explore how easy or difficult they find a task. The assessment considers the overall impact of a claimant's. Informal observations should be recorded in the report, for example: I observed them and they appeared to have no difficulty with; I saw him lean heavily on a walking stick when entering the consulting room. The HP should note in the report that they have explained the procedure to the claimant and obtained their consent to proceed. The psychological examination will be asking your thoughts and feelings about your present concern. How can I appeal a decision about my benefits? It is essential to describe the claimants function as described both on bad days and on good days for the CM to understand the claimants circumstances and the consequences of their health condition or impairment. They can help you feel more comfortable, add information to what you say or take notes. PIP telephone assesment today. 1.4.2 If a consultation has already been arranged and, following receipt of further evidence, the HP concludes that they can now advise DWP on the basis of paper evidence, the consultation should be cancelled. Preparing for your PIP assessment. All HPs undertaking assessments on behalf of DWP must be registered practitioners who have also met requirements around training, experience and competence. These people already have appropriate support. It is important to understand that more than one of these time frames for fluctuation may apply to an individual claimant. Where can I get support for my mental health? Discover your dream home among our modern houses, penthouses and villas for sale Always explain how doing something would make you feel afterwards and the impact it can have on you if you had to do it repeatedly in a short period. Each article is written by a team member with exposure to and experience in the subject matter. As the disabling condition was substantially the same she did not have to fulfil the 3 month qualifying period. 1.6.58 Upon prior request, providers have the facility to audio record telephone and face to face consultations. Helps you take control of your household spending. 1.7.31 Should an HP identify that a claimant is likely to meet the SREL conditions during a consultation and the claimant is aware of their condition, the HP should treat the case as a SREL referral. 1.8.3 The nature of the information required in reports varies depending on the nature of the activity. 1.10.5 The HP should clearly outline their reasons for selecting the no review required option using the free text box for example, the claimants level of functional ability is stable and will not improve or deteriorate in the long term or the claimant is due to undergo surgery and it is likely they will no longer experience their current functional limitations in X months.. 1.7.32 In a small number of cases, the claimant may not be aware they are terminally ill. Personal Independence Payment (PIP) is a benefit for working age people who have a disability or long-term health problem and have difficulty or need help with daily living activities and/or getting about. PiP telephone assessment Hi all, I'm helping someone with a PiP telephone assessment soon as they have anxiety talking on the phone - any advice tips appreciated. Other conditions might be unlikely to see significant changes in impact, which might suggest a longer period between reviews.
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