A copy of the travel warning from the Government Agency. Finally got an answer from them when I contacted fair trading to help. Thats on the laptop, so I tried the phone app, and that showed me the map, but didnt let me buy any ticketsI wish that artists (the label who organises them) would do their due diligence on a service before making people use them. Might be worth looking into? means cancellation or significant delay of flight(s) which, Breakdown A copy of the call out note from, means weather where a Government Agency has issued warnings not to travel which entirely prevents. Ticketek Marketplace - Buy and Sell Tickets Buy guaranteed tickets for sold out events at a fair price. Communicable Disease means any disease capable of being transmitted from an infected person or species to a susceptible host, either directly or indirectly, that has caused quarantines or restriction of movement of people. Share. Simply do not try to contact them in any way shape or form.Worst customer service. No worries, as your cousins for a DOCTORS NOTE STATING THEY HAVE CANCER AND YOU WANT TO SPEND TIME WITH THE FAMILY. Links relating to the City of Sydney, and NSW in general - please read our rules before posting. Ticketek will only provide a refund or exchange a ticket if an event is cancelled, rescheduled or significantly relocated by the Seller (and you cannot or do not wish to attend the rescheduled or relocated event), or to the extent otherwise required by law (including the Australian Consumer Law). A more suspicious person would say that they know this as it seems they have done it to others on the product review website. are the business owner or registered Director, or a member of. You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. I will never purchase anything with you again. Attendance at business meetings and business travel. If there is a financial failure of any Transport provider. . Have spent over 3 hours trying to book tickets, then tried to contact my phone/email.Wish I'd NEVER received the gift vouchers. New comments cannot be posted and votes cannot be cast. Ticketek wanted the official government correspondence from my mate's dad, and that was just for 1 ticket to be refunded. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). Press question mark to learn the rest of the keyboard shortcuts. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed. Maisie Peters: 7:00 7:45pm Where You are the business owner or registered Director, or a member of Your family is. Are Refundable tickets offered on Gift Voucher sales? Dates were also messed up so I had to fix that and then in the end I got my dr to write the most comprehensive med cert yet and unfortunately it mentioned that my initial appointment with them due to covid policies was a telehealth consult. Our integration means you can list tickets for resale directly from your Ticketek account. How totally useless. Please also read the General Conditions of Refund. The following words or phrases have the meaning shown below wherever they appear in bold in this document. Minus one review!A Vodlobby charge appeared on my Credit Card after booking footie tickets. Fans will be treated to an array of tracks off his latest album "=" plus hits from across his career. Buy guaranteed tickets for sold out events at a fair price. The office was just as bad as the ticket fees would have you believe. ?DO NOT BUY TICKETS FROM TICKETEK! Why is your site permanently unavailable. Never ever again. I sent a message via the website and got the pdfs a day or so later. Ticket Refund Policy means the Cricket Australia Refund Policy for the relevant Match (as amended or updated by Cricket Australia from time to time, a copy is available at . This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Emergency Services Police, Fire and Rescue Service or other Emergency Services. What is the Ticketek Marketplace Terms and Conditions for? Hopeless website. Safe, Fast and Verified I've purchased a ticket and my event is tonight! If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. Inspite of giving all the details, continuous email stating - send it in new format or send more information. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Ed Sheeran: 8:15 10:30pm, New South Wales / Australian Capital Territory, Read the Terms & Conditions for this event. Would I ever get the tickets! I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. Any reason for refund must not have reasonably foreseeable at the time, Maximum refund value per person will not exceed the total value of their share of the. Ive been trying to call them about some issues I had with the ticketing and I cant get through to a customer service representative on the phone, and then I see this has happened to so many people, how can they get away with this? So thanks very much! Times are approx. They gave me specific number to call to move tickets. As it got closer to Christmas I started to worry, as they were to be presents. means a Burglary, Fire, Malicious Damage or Flood at, Burglary, Flood, Malicious Damage A Police reference number or evidence from the submission of a claim to, means the theft of a document necessary for the, If the documents can be replaced in advance of the, means a requirement to move address imposed on. Any evidence requested by our Customer Experience Team to verify the emergency circumstances. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. They do but its retarded. Meanwhile, we are going to miss the event!Its time to stop using Covid as an excuse for complete lack of service or care. A doctor cannot be You or a member of Your family. Check to see if they have an online lodge system. means a physical or mental health condition thatYouwere aware of at the timeYoumade theBookingthat would not normally preventYou from Attending the Booking. is cancelled or postponed by the provider. What will a Marketplace ticket look like? How will I receive my tickets? Its a disgrace. Refunds & Exchanges Follow New articles New articles and comments. No way to recover tickets. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. I will NEVER buy tickets from this company again! I wish I could give them -500 stars.The customer service sucks and when they have your money theres no service and no refund so dont get duped into buying them refundable tickets. I couldn't return to where I was, no progress, the booking system repeated itself, etc. I received an error message after purchasing tickets. I had tickets for an event that was supposed to be in 2020 and then 2021 and now I have a 3 month old and I thought Id be ok to leave her for a night by now but Im not. Stick to Ticketmaster. {"serverDuration": 19, "requestCorrelationId": "88cfe3fd1dbb642d"}. Was given tickets for Ed Sheeran concert as a gift. I recognise the terms of service were available, but nobody reads those. Sell tickets directly from your Ticketek Account. I paid the additional cost in checkout for refundable tickets. Specific reasons where refunds will not be provided: We do not refund for non-Attendance of a Booking directly or indirectly associated with: Definitions Immediate household persons living together at the same permanent address. Why even have the option of refundable tickets for an extra charge if I cant refund them? Change My Location What a disgrace!! Any temporary relocation for work must be for a period of at least 3 months. Doctor A qualified medical practitioner registered and licensed with a recognised professional body. This is such scummy conduct. This is going to be one of those "if i can give zero stars I would" type of reviews.Their system is incredibly stupid.I have been going through the queue time and time again, repeating the process because it lets me in, but then it doesnt show the map to chose tickets. I appled for a refund in Aug 2021, and they responded a month later saying it's done but I never got it. Cannot add tickets to wallet. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Hands down. Ticketek Rewards - Redeem gift vouchers when you answer surveys See deal $89.90 Onwards Buy Ed Sheeran tickets starting at $89.90 Ticketek website will open in a new tab See deal $123.35 Onwards Buy Snoop Dogg tickets starting at $123.35 Ticketek website will open in a new tab See deal 30% Discount Provider the company or organisation that is responsible for the running of the booking Armed Forces Naval Service, Marines, Army or Air Force. It's criminal and needs serious investigation. I was certainly given the runaround by others who I had dealt with. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! Honestly you have the same level of risk buying the tickets last minute from a random on gumtree. Tixel is a safe ticket marketplace to trade tickets from Ticketek. I bought tickets through ticketek marketplace when directed through the ticketek website (as only single seats left for a netball game through the main website). This is not an insurance policy. What can I do if my tickets are lost, damaged or stolen? Not that they are necessarily wrong, but people often don't comment when things go routinely right. Privacy (data erasure request) failed the examination previously and had to re-sit. Everybody else looks like a paedo. No way to recover tickets. No response to multiple follow ups, and upon trying to call them on 132 849 it's just a voice recording that doesnt go anywhere. Once got a response to an email because I didnt purchase the ticket wont gi. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amount you paid for your ticket (excluding delivery). Event cancelled over a month ago and we're STILL awaiting a refund from Ticketek. Allow me to pay for tickets and eventually send mobile tickets that can't be accessed.Website doesn't work. ?Dodgy Dodgy company, someone in what ever department should be cracking down on these dodgy companies. Wife tested positive on 13th. This is not an insurance policy. The customer service was super helpful and I got the ticket value back and it sold super quickly. Easy as. Travelling can be a huge expense, which is why its normal to try to score savings when you can. It makes you sign up, there are poor instructions, it is not user friendly,it timed me out when I had selected and paid for the tickets. Their customer service to follow up and right the problems is poor. No, Ticketek Marketplace doesn't own the tickets so is unable to offer refunds or exchanges. Therefore, it's impossible to speak to an actual person. Are there any age restrictions enforced on my event? Paying Party Any organisation or body who has a legal liability to pay compensation for the failure of the service, against whom You have a right of refund. Verification can help ensure real people write reviews about real companies. Why does Ticketek Marketplace charge fees? Anyone has experience getting refunds from them or have advice on what I should do here? We discuss whether its cheaper to book your trip yourself or through a travel agent, and go through some money-saving tips for during the planning stage. Unfortunately spending time with a sick relative does not appear to be one of the reasons they list for a refund, though you might be able to stretch one of the other reasons. Can I purchase multiple orders in one transaction? <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-K4QMLG" height="0" width="0" style="display:none;visibility:hidden"> </iframe> Website doesn't work. A copy of the letter requiring Jury Service. Where a Ticket is offered for sale, sold or Cutting-edge production - the likes of which have never been seen before in Australia or New Zealand . Where you cannot provide evidence that the person affected is within the Group due to Attend the Booking. Wemay refund where You are unable to Attend Your Booking because of one of the following reasons associated with Covid-19: We dont refund where Youare worried about catching Covid-19 or where Your travel plans are affected by Covid-19 restrictions. A Refundable Booking is an optional extension to Our standard Terms & Conditions of sale and trade, and it provides a refund for certain defined circumstances outlined in this document. Abhorrently bad process for handling refunds and rescheduling due to illness. No contact available anywhere.No responses from support requests, just an "we are trying hard, thanks for your patience. I know this should be normal good service, not worth commenting on, but I was so relieved and wanted to balance out some of the other comments. If the event is cancelled or rescheduled, Ticketek Marketplace will refund you the amo Their website kept jumping us to different sections than the chosen one, then missed the mistake and paid.Tried to contact to rectify but no news.1 month later someone contacted us via FB saying all other tickets were sold out.Cheers Ticketeck for only taking 1 month to get back to me! the company or organisation that is responsible for the running of the booking, Where you cannot provide evidence that the person affected is within the. Fully understand why they lock the tickets but for heavens sake 8 days out and still locked, try to contact someone to find where is the darm code to be found to unlock? Three years after buying multiple tickets for a cancelled concert I still havent received a refund. We use dedicated people and clever technology to safeguard our platform. The website for Ticketek sends you to a website called "refundable" but then they tell you (too late ofcourse) that they can't help you and to go to Ticketek.So you go to Ticketek, then they take ages to do anything, only to forward your request to the theatre directly by which time it is past the time of the show and you can no longer get a refund. Ticketek - Refundable Refundable Tickets Terms We provide refunds if You are unable to Attend your Booking due to any of the reasons below and have provided the evidence requested below. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. All aspects of this document are subject to Australian law and the jurisdiction of the Australian courts. I'd be interested whether this is something the ACCC would be interested in. Attend participate in, take part in, use, or be present at. Still waiting for my refund 6 months. Years ago I did a few days temping at Tiketek. Press J to jump to the feed. You may also wish to resell your tickets if you cannot use them. Many of us haven't booked on line since COVID started, The site is worse than I remember. Like I legitimately want to spend time with a sick relative and they want me to upload a doctors note proving she has cancer? Don't EVER buy for a friend, NIGHTMARE. Are Refundable tickets offered on Gift Voucher sales? ve out any inforation, for heavens sake when its given as a gift how are you supposed to give information you simply dont have acsess too??? You/Your/Yourself A person who has made a Booking alone or as part of a group with Us. A copy of the notice of failure or disruption of the public transport. Please comply with any stated ticket limit for this event. )~F}WBxv(u4}rg!#xhSOz#<8;oyff%>guhVog{>7:;ylvfx1;'@!FRp}/|E8#L{]V",DL R+g(/*g5+Ux%% VDx&GFGh"F^|DFEG5oP_D-,/N).n}*: kU)uzUAU!a9)sJw\86'J)sKm~s}3O1/s^Jy]2'|_;nda)J4_,xb ULpL1?ybY(Y>0elaua^,p"@SYh)m. If the purpose or reason for which You booked Your flight in order to Attend has altered or been cancelled. This isnt the first time there has be a ticketing failure and the incompetence of Ticketek is staggering! Travel insurance and COVID-19: what you need to know. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Any vehicleYouplan to use during theBooking. Clunky unhelpful booking site for Mary Poppins Melbourne. Are Refundable tickets available through Ticketek Marketplace? chevron_left, Availability & type of seating will vary & is set by the venue. The COVID-19 situation is an unprecedented challenge for our global community and the safety and well-being of our fans and crew will always be our . No contact, no reply, nothing.You have stolen money from thousands of people who need it. To resell an Ticketek ticket, simply login to your account and select which tickets you wish to list for sale. Please note that tickets for Melbourne and Adelaide concerts are still locked and fans will be notified when these tickets are released. We/Us/Our We are the Booking agent with whom You made the Booking. We may consider other Emergency Circumstances at our discretion. After following up, they said they'll investigate and give them 30 days, and basically after that they just went silent. Any reason for refund must not be foreseeable at the time. The provided refund link for refunds by Ticketek was broken and didn't lead to any refund service. Considering just forging one at this point but Im just baffled why I paid extra for refundable tickets when changed me mind isnt even an option. But the thing is, they didn't. Unfortunately I cancelled the credit card I used so AMEX isn't wanting to help either :(, New comments cannot be posted and votes cannot be cast. Had to give 3 revised medical certificates because they didn't have enough detail about why I was sick, which honestly they shouldn't be allowed to do. (Receipt required for Doctors note refund up to 50 or equivalent). IfYouwere aware of the disruption prior to the date of theBookingand did not make reasonable suitable alternative travel arrangements. Superstar Ed Sheeran is set to return to Australia and New Zealand in February/March 2023 for a massive run of stadium shows as part of his + - = x Tour (pronounced "The Mathematics Tour"). Attend participate in, take part in, use, or be present at. Safe, Fast and Verified Their garbage outline needs us to be examined physically to be considered for refund, in the midst of a pandemic. Where You are the business owner or registered Director, or a member of Your family is. How did this happen? I can not believe in this day and age HOW BAD this company is. What the hell is that? A police report or crime number to confirm the theft(Self-declaration not accepted). if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. if it exceeds 18 months from the date originally booked to the conclusion of the transacted event. Fuck that, what a joke of an optional extra. The fact that nobody at Ticketek seems to care about this issue and that I have been repeatedly ignored is actually more distressing than the $265 that I am out of pocketTrustpilot should give the option of assigning zero stars for companies like Ticketek.
Pastor David Rosales Net Worth, Is John And Marty Copeland Still Married, Latino Poems Identity, Poor Law 1601 Bbc Bitesize, Affirmative Defenses To Quiet Title Action Florida, Articles T