Search The Phone Book from BT to find contact details of businesses across the UK. Set up and alter your Direct Debits. The BT phone number and IVR options are available in the table below. Help and support; Contact BT; Back. Free from UK landlines. It's a little bit too early to track your order yet. By phone 0800 800 152 Monday-Friday 08:00 - 18:00 Available 24/7 for lost or stolen mobiles Free from UK landlines. Monday - Saturday08:00 - 18:00Free from UK landlines. order and you'll shortly receive an email with an order number you can use to
BT Business App Save time, manage your account, and check your services at your fingertips BT business solutions Work faster, smarter, safer, and stay connected with your world. Create an account Are you an EE Mobile customer? Search The Phone Book from BT to find contact details of businesses across the UK. You can do lots of things without picking up the phone. Discover solutions that are built for your business, whatever you do. How does BTnet work with cloud applications? If your broadband is struggling to cope with demand, then you need an internet connection that can keep up the pace. Download our Service Level Agreement to find out more. And if you cant find an answer, go ahead and ask your own question to the BT Broadband Community. Data privacy and security practices may vary based on your use, region, and age. Your fault reference number will look like one of these: Starts with VOL followed by three numbers, a dash and eleven numbers, Starts with one number followed by a dash and nine numbers. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. That means if the business next door is going through a busy spell, you might end up experiencing delays on your network. With different channels to choose from depending on your service, be it an issue with billing or broadband, a complaint, getting help with your BT Business account, or anything else; it might be difficult to know how to contact BT. We always aim for 100% target availability, but sometimes things do go wrong. Location. Every single time. A digital phone line for voice, video and messaging with in-depth analytics, automatic call routing and an online portal, A dedicated connection at our lowest ever price. When you place an order you can keep track of how it's progressing when you can expect it to arrive or be installed. Unfortunately, BT's phone system is not well designed. That's why we've been named as a leading service provider by Gartner. Its quick, easy and available 24/7. It is chaired by the chief executive. The fastest way to get through to the right person on the BT Business phone number is to simply say what you need help with. That means you get fast, reliable speeds. We have the UKs biggest network, delivering unrivalled coverage, capacity and resilience. Mobile costs may vary. T&Cs apply. later the dashboard view will be restored. Get help for all your BT Business products and services. a fault or order with your fault or order references. You'll find it on your bill. Logging in to report a fault helps us identify you and your services, and increases your security, By reporting a fault online you can run some checks without answering additional security questions, When you report a fault online, we can share details that were required to hide if you dont log in, Reporting a fault online makes fixes faster, as you wont need to tell us anything we already know, View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Contact | Business Broadband & Internet help | BT Business Business help Broadband & internet Contact Broadband & internet Popular Commonly asked questions Setting up Get up and running Using Making the most of . By reporting a fault online, you use the same tests that our advisors would talk you through if you called us. Get a 200Mbps leased line for 299/month (ex VAT) and keep it at that price for five years. For example you could say "bill enquiry" to be put through to the BT Business billing department, or if you have a technical issue you could say "report a fault". Discover wholesale, strategic digital transformation, designed for your business and its wider goals. Connect your people and places with smart solutions tailored to your business. This will connect you with a BT Broadband Specialist so you can have a text conversation with them. Get a 200Mbps leased line for 299/month (ex VAT). Try contacting support if you still can't
Starts with 5 or 6 numbers, followed by 6 numbers. When you run the tests online, well ask you simple questions, and let you know how well put things right. Available 24/7Free from UK landlines. track your order. Mobile costs may vary. Our website is free to use, and the commission we receive does not affect our opinion or the information we provide. BT.com Business My Account Log in Username / Email Password Forgotten login details Not registered? Search The Phone Book from BT to find contact details of businesses across the UK. We use cookies to deliver our services, and, if you agree, for analytics purposes to improve our services and to deliver customized ads. Best if you're on your mobile. The quickest and easiest way to contact us By phone 0800 800 156 Monday - Saturday 08:00 - 18:00 Free from UK landlines. You can find our standard Terms and Conditions at www.bt.com/terms. By phone 0800 800154. Text HELP and your landline phone number to 61998 BT Broadband will run some test You'll get a follow up call within 30 minutes It's really that simple to contact BT Broadband by SMS. Simply follow the instructions below to get your BT Broadband problem fixed without listening to hold-music. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips. Mobile costs may vary. If it's simply a complaint that you wish to make, then these are the numbers you need: 0800-111-4567 from a landline. If your requirement is for IT hardware, software and solutions and you don't have a usual IT Specialist, or you don't know their contact details, then please email sales@businessdirect.bt.com. 0 to 5 employees,250+ employees,6 to 249 employees. You can also find the BT opening hours so you dont call when the lines are closed. Also, if you cant see the button, but you see the box Message us it might mean that BT live chat is either not open or its been temporarily disabled due to long wait times. Here's how we'll help put things right. Choosing a BT phone number or contact method is important to get a better customer service experience. Discover SME solutions Suitable for smaller businesses who need more than what broadband can offer. WhatsApp us, The quickest and easiest way to contact us. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Report a fault online to put things right. That looks like a residential order number rather than a
When you place an order, you can keep track of the progress and when you can expect it to arrive or be installed. Dont miss our hassle-free ways to help yourself. Downloading the BT Business app is the easiest and smartest way to manage your BT Business account on the go. BTnet is an internet connection dedicated to your business, so you don't need to fight for bandwidth with anyone else. Our BTnet platform is custom-built to provide your VoIP technology with super-low latency. You should never need to contact BT Openreach unless youre reporting an issue with street furniture such as telegraph poles, fibre cabinets, etc. BT live chat is a great way to quickly chat with a BT Business representative who can help you with your enquiry. More information and review your options. A pop-up will open and youll be connected to the BT Virtual Assistant who will take some basic information before transferring you to a BT live chat advisor who will be able to help you. If youve got a smartphone, youve likely got WhatsApp installed which means you can contact BT Business directly using its WhatsApp support number. At this point, your complaint will be escalated to the Telecommunications Ombudsman for an independent review of your BT complaint. Every single time. BTnet is an internet connection dedicated to your business, so you dont need to fight for bandwidth with anyone else. Well work with you to develop a tailored package that meets your needs, from super-fast 5G to hardware and devices to keep your whole team connected, no matter where theyre working from. Super-fast speeds of up to 10Gbps for both uploads and downloads - even during peak hours. T&Cs apply. Below are the BT Phone numbers you can use to get through to discuss your BT Cloud or Email accounts, as well as getting help with any suspicious calls, emails, or texts that your might have received. Simply follow the instructions and you might not need to call BT Broadband. Its consistent, reliable connectivity for your business. Contact BT . Optimised for hybrid working, BTnet Leased Line ensures you have business-grade calls, every time. If you're not happy with how your complaint has been dealt with, our guide will tell you what to do. If the system doesn't recognise what you've said, you will be able to choose from the options menu. Maybe there's a problem with your order. Thats why we offer market-leading 100% target service level availability, aiming to keep your leased line connection up and running at all times, with no outages. From high-definition Teams and Zoom meetings with colleagues to crucial customer support, never miss an important call or conversation again. Live chat, phone or email for business billing enquiries, No matter how hard we try, we don't always get things right first time. Safety starts with understanding how developers collect and share your data. If you have a fault, you can find out whether it also impacts others by checking the service status in your area. You can escalate your complaint to the Ombudsman provided you have met at least one of the following criteria: You escalate your BT complaint to the Ombudsman in the following ways: If youre a BT Business customer, there are different BT phone numbers for business customers. Not only that, you can also contact BT business in the following ways: To get in touch with BT Business by phone, there are several numbers and IVR options to choose from depending on the nature of your call and also what kind of business you are. Log in to My EE BT Business app Instant account access View bills, set up and manage devices, check service status, speed and much more. The first step to make a BT complaint is to contact the provider right away with details of why youre unhappy with the service youve received. Message. But its not mandatory, anyone can quickly begin a BT live chat conversation by following these steps: We should point out that not all products and services from BT have the option for live chat. Necessary to provide basic functions of the website such as page navigation. Tl: 0800 9177550 https://www.bt.com/media-enquiries Address 1 Braham Street London E1 8EE Customers If you are a customer, please call our customer service number Tl: 0800 800 150 Share this release BT Group to combine Enterprise and Global units to create BT Business Subscribe to news More about managing faults How you do popular tasks Request a copy bill Request a copy bill Best way to get a copy of your bill is to download one with My Account, or on the BT Business app. This is a great resource if youre trying to solve your problem as it's very likely someone else had the same problem and got a reply with the solution. Tracking your BT Business order online MiCloud UC and CC order enquiries: 0800 345 7984 Monday-Friday 09:00-17:00 MiCloud and MiCloud Advance order enquiries: 0800 181 556 Monday-Friday 09:00-17:00 All other order enquiries: 0800 800 152 Monday-Friday 08:00-18:00 i Track your order online - no need to call Popular FAQs Otherwise, please make sure you've got a business reference and try again. Choose your leased line plan Compare leased line pricing and find the best fit for your business. Read more about our network latency here. Mobile costs may vary. WhatsApp us, The quickest and easiest way to contact us. BT Business Care @btbusinesscare We're here to help with any questions about your BT Business products or services, 8am to 8pm Monday to Friday. Our insights and events hub is your go-to destination for help and advice on the future of your business. The Phone/Broadband/Fault Reference Number you have entered is invalid, please try
Price quoted only available on a 5-year term contract and applies to new circuits only. Log in to report a fault Register for My Account Reporting a fault - what happens next BT Business broadband, phone line, email or Cloud Voice services not working properly? business
Save your business 216 by locking in our Fibre 76 (broadband only) offer at 25.95/month (was 34.95) until April 2024. Price subject to survey and location. Maybe there's a problem with your order. Faults and Orders dashboard. We know that the internet is key to your business, and downtime means lost revenue. The available options are: To contact BT Broadband by phone, you will need to call the number in the table below and follow the IVR instructions to get put through to the right department. track your order here. Mobile costs may vary. Website. This is a generic error message to tell your something is wrong, Starts with BOS followed by eight numbers, Starts with BT followed by six to nine characters, Starts with GBT followed by five to seven characters, Three letters, three numbers and then two letters, Starts with PX followed by letters and numbers. You need your order reference number. To quickly and securely report faults with BT Business broadband, phone line, email or Cloud Voice services, first log in. Search The Phone Book from BT to find contact details of businesses across the UK. the new account(s) in My Permissions.Go to My permissions. Cookies used for marketing and advertising purposes. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Be confident about transforming your business. If you need help quickly, use the other contact options. When people connect, there's no limit to the good they can do. When you have a broadband connection, you share your bandwidth with others. If you're calling from you BT Mobile phone number, you can also just dial 150 instead of the full number that is listed in the contact table below. Compare leased line pricing and find the best fit for your business. Log in to report a fault and youll go straight to the correct place to fix problems. Looking for help placing an order? If an engineer needs to fix the fault, you can choose the best time for them to visit. Raise a general billing enquiry. The quickest and easiest way to contact us. Enjoy a reliable, fast and consistent connection on your cloud applications including Microsoft, Apple, Google and Amazon when you use a BTnet Leased Line.