To change the Home Hub's wi-fi channel, logon as Admin, and do the following: Home Hub V1: Go to Advanced > Wireless > Configure > "Channel Selection:" Home Hub V1: Go to Settings > Advanced > Wireless > Configuration How to enable / disable wi-fi on the Hub It is possible to turn off the Home Hub's Wi-fi (perhaps for added security). The yolk sac is the earliest fetal structure that forms in the gestational sac within the uterus during pregnancy. Steps taken from a post on the BT Community. The steps are as follows: Step 1 Changing DNS Settings First make sure you are either connected via ethernet cable or WiFI to your BT Smart Hub. Most of the affected users have iPhones running iOS version 14.4.2, but we have seen other types of controller, such as Android devices,affected by this issue as well. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone. Plug the microfilter into the socket. It should appear as soon as you connect to the Hub and open a browser. What's the least amount of exercise we can get away with? How long will it take to get BT Broadband once I've ordered? Having switched off the 5GHz band I was immediately reconnected and I have lodged a complaint with BT. Thanks 0 Ratings 1 REPLY Dippu Expert on 11-05-2020 9h23 6,426 Views Hi, can anyone share their experience of switching their RBK53 system from AP mode to Router mode? Switch on your hub Step 1 of 6 An unanticipated problem was encountered, check back soon and try again Error Code: MEDIA_ERR_UNKNOWN Session ID: 2022-11-29:6bd6668cf82ade9b12484d03 Player Element ID: d2e0e7d3209e2f643e62e656d0faf011 So I decided to direct message them on Twitter. "Common sense is the collection of prejudices acquired by age eighteen." Smart Setup is BT's online set-up wizard. ? Manage your account 8:03 PM, Apologies if this has been posted previously, but I'm told the regular 'home' variant of the BT Smart hub version may have a hidden 'bridge' mode option, which is normally offered on the BT Business Smart Hub when you wish to use a 3rd party wifi router. I saw another suggestion to disable the private address under Wi-fi on iOS and this has cured the problem for me whereas putting hub into wireless mode 2 and re-setting router made no difference. Make sure that your computer is connected to the Smart Hub via Ethernet or wireless, and then open up a web browser. Crappier than crap you cannot split the SSIDs on the Smart Hub 2 nor set alternative DNS servers. No problem. Most of the time my Mac would connect. Clearly BT need to sort the router firmware but if you can live with downgraded security, the iPhone fix seems to work. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter'. I did this on a Deco mesh. 30-09-2020 The router is now displaying hidden ssid. It looks like the 'Bridging' button simply does not work. Please try again in a few minutes. (Not Business variant). This is caused by a bug in the BT Smart Hub 2s firmware (versionV0.26.03.01286)which prevents devices on the 5GHz band from communicating with devices on the 2.4GHz band, and vice versa. This will open the Wireless Settings page. My speed has dropped to 40Mbps on my wifi devices. Smart Setup usually only needs to happen once on each new device you connect to your Hub. 01-10-2020 Vodafone Broadband: Great prices but at what cost? - edited Users are complaining that any devices not linked to the same frequency, such as a phone and a speaker, are refusing to communicate with each other. Forgot to mention the third solution is hard wire a speaker to create the Network. Page 1 welcome this is your wi- router guide setting up your wi- router Connect your bre box (the wall unit) to the red WAN port on your router using the cable . better. - edited Do I need a WiFi 6E router to use WiFi 6E products? Thanks. However, I agree with some of the comments. Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. 2023 BBC. This topic has been closed for further comments. Using BT Business Hub or router. At least Ive got Sonos working now even though it is at the expense of 5ghz. However, some older devices are incapable of operating on both. Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? Fortunately, fixing them is pretty easy and, with my help, you'll soon have the router working the way that you want. >. BT Smart Hub 2 comes with 2 DECT antennas and integrated support for Ultrafast broadband (G.Fast and FTTH) as well as Complete Wi-Fi compatibility. Were aware thata very small number of customers are experiencing anissue with their BT Smart Hub 2 connecting with multiple streaming devices on their Wi-Fi network. Been running flawlessly for 2weeks now since running the system in this set up. Ive had the cant find Sonosproblem for a couple of weeks. "I've been having the same problems and have been tearing my hair out," said BT forum member Rawberry. We'll send you an e-mail with instructions to reset your password. Change the /internet part of the address to /routing. I viewed pages 9100 through to 9150. I've been following this thread ever since I had issues. Every time you connect a new device to your Hub, it guides you through setting up all the BT features and services available on your device. You can use the search bar to find a similar topic, or create a new one by clicking Create Topic at the top of the page. At the bottom is a setting for. Configure PPPoE (for BT, Plusnet etc) on the 3rd party router and it should connect to internet via the DSL port. Can Nigeria's election result be overturned? Your network name and password are on the back of your hub, your network will be called something like BT-XXYYXX. "Turning off 5GHz is a short-term workaround until the kids start streaming lots of video content, at which point the whole house slows down.". Also problems connecting to my wireless Canon scanner printer. Connect using the details on your hub If you've just connected a new device to your Hub, but didn't see Smart Setup when you expected to, there could be several reasons: Smart Setup only works on a Home Hub 4, Hub 5 and the BT Smart Hub when you connect to your Hub. Smart Setup is BT's online set-up wizard. Move and Roam do not connect to SonosNet so wiring a Boost wouldnt do anything that your Arc isnt doing at the moment. (the macaddress is the same as the wifi router apart from a few letters. The setting is on a page hidden on the home version. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode. You can find user manuals for other BT products at www.bt.com/producthelp>, BT Smart Hub 2 user guide - engineer install, BT Smart Hub 2 user guide - Fibre To The Home, BT Smart Hub 2 CE Declaration of Conformity, BT Smart Hub 2 power efficiency information, BT Complete Wi-Fi Disc power efficiency information, You'll need Adobe Reader to view PDF documents, BT Smart Hub (type A) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type B) Fibre to the cabinet (FTTC) user guide, BT Smart Hub (type A) Fibre to the premises (FTTP) user guide, BT Smart Hub (type A) CE Declaration of Conformity, BT Smart Hub (type B) CE Declaration of Conformity, 4G Mini Hub 2020 quick start guide (standard), 4G Mini Hub 2020 quick start guide(BT Halo), 4G Mini Hub 2020 Declaration of Conformity, 4G Mini Hub quick start guide for Standard, 4G Mini Hub quick start guide for BT Plus, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity installed by an engineer) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 - Information and troubleshooting guide (for BT Infinity you install yourself) - please note that BT Infinity is now called Superfast Fibre, BT Home Hub 5 (type A) CE Declaration of Conformity, BT Home Hub 5 (type B) CE Declaration of Conformity, BT Home Hub 4 (type A) CE Declaration of Conformity, BT Home Hub 4 (type B) CE Declaration of Conformity, BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), BT Home Hub 3 - BT Total Broadband getting started (self installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (self installed), BT Home Hub 3 - BT Total Broadband getting started (engineer installed), BT Home Hub 3 - BT Total Broadband troubleshooting guide (engineer installed), BT Home Hub 3 - BT Infinity getting started (2012-2013 version), BT Home Hub 3 - BT Infinity troubleshooting, BT Home Hub 3A - CE Declaration of Conformity, BT Home Hub 3B - CE Declaration of Conformity, BT Home Hub 2.0 user guide/ quick start guide, BT Home Hub 2.0 - BT Infinity welcome guide, BT Home Hub 2.0 - BT Infinity user guide/toubleshooting, BT Home Hub 2.0 Type A CE Declaration of Conformity, BT Home Hub 2.0 Type B CE Declaration of Conformity, BT Home Hub 2.0 Infinity CE Declaration of Conformity, BT Home Hub 1.5 user guide/ quick start guide, BT Home Hub 1.5 CE Declaration of Conformity, BT Home Hub 1.0 user guide/ quick start guide, BT Home Hub 1.0 CE Declaration of Conformity, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? Click a dropdown for your model of hub. The BBC is not responsible for the content of external sites. It can. To change anything you need to click one of the settings. When the lights have stayed solid blue for two minutes, your hub is ready to go. Click a dropdown for your model of Hub. 30-09-2020 Check that you're connected to your Hub's network. Understand rental and other basic charges, Enter the admin password. No matter how good BT's routers are, the default settings are always a little annoying and you may not be getting the best out of your router. 01-10-2020 11-05-2020 Expert Reviews is a registered trade mark. After raising a complaint with BT I had yet to hear anything from BT. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . This should explain it. So some transparency is needed so customers like myself know that this is a commonissue. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. Manage your hub, change your Wi-Fi settings and find out what your Plusnet router lights mean. BT Business Hubs: Help and guides for your model. A friend with BT Broadband was kind enough to check their regular BT Smart Hub 1 (2016+) for me, but not able to test whether it actually works, as they don't have a 3rd party router. Sorry, we're still checking this file's contents to make sure it's safe to download. Therefore, we can consider this issue closed. 1) Open a new web browser on a device connected to your Hub and type192.168.1.254in the address bar. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. After upgrading to BTs Fibre 900 the download speeds are so erratic I'm considering taking the BT Smart hub 2 out of the equation and using the Orbi as it probably should be to see if it helps. Then plug one end of the grey broadband cable into the port marked Modem and the phone cable into the port marked Phone., Check if your Smart Hub light is solid blue, Try again later. My download speeds are now too low to stream things on my Apple TV with 5ghz turned off so Ive had to turn it back on, and now of course my Roam is no longer showing up in the Sonos app. Here's how to set up your BT Smart Hub.The video below will help you understand what the different light colours on your Hub mean:https://youtu.be/rDQhkWjPJr. all fixed. Having said this it might be the key to using a FTTP Smarthub in modem only mode but I can't get my head around why this would be built into the firmware. I have written a Troubleshooting Sonos on WiFi article - and I think Ill now add the Local Network permissions and Private Addresses issues to that article as theydorelate. Look for the tab on the back of your hub. Just log in to http://www.bt.com/mybt and go to the "My Extras" section, where you'll find all the features and services that you would have seen through Smart Setup. Check the box next to Auto Firewall Open. 4) Enter the Admin password. I'm speculating, if the DSL port is known to work on the FTTP model in regular router mode, I would assume if you place hub in bridge mode, then any 3rd party router configured to use PPPoE and connected to one of the 3 LAN ports, can use the DSL port to access the internet. 11:58 AM. BT Smart Hub settings - make your router faster and less annoying. If you want to exit, you'll need to do this on the login step of Smart Setup. Although the simple light at the front of the Hub tells you at a glance if the internet connection's working, the Hub's bright lights can be annoying if you have the router on display, rather than tucked away in a cupboard. The default setting just adds a '-5' to the 5GHz network's name, which should do for most people. A spokesman for BT told the BBC only a "very small" number of users have been affected. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only; Controlling the time when devices can access the internet on Smart Hub 2; Creating a Port . Switched it off on iPhone, instantly worked for the app. I found only devices that left the house i.e my iPhone and my wifes iPhonehad the issue. Ive got a man from BT ringing me during the week so I will report back what happens. You can learn more about how to do this using these steps: Please be aware, turning off 5GHz could affect the speed at which other devices connect through the network and should only be considered a temporary workaround. - Albert Einstein, buy a sonos boost (BT refunded me the cost of this when I logged a complaint). This restores your factory settings and wipes your Hub's memory about which devices have already completed Smart Setup. Your BT Business Hub should now be in bridge mode. This brings up a hidden page. Were sorry for any inconvenience caused.. Click the "On/off" button to turn Smart Setup on or off, Remember once you make any changes you'll need to save them. This topic has been marked solved and closed to new posts due to inactivity. Connect the cable to the hubs power port, plug it into the wall and switch it on. If at a later stage you want to find the features and services that you would have been offered during Smart Setup, you just need to log in to www.bt.com/mybt. 6:38 AM Slide the two parts of the hubs plug together until they click into place. Connect the cable to the hub's power port, plug it into the wall and switch it on. 10:38 AM We hope you'll join the conversation by posting to an open topic or starting a new one. You may need to reboot your Sonos devices by powering them down for 30 seconds and powering them back up. Click a dropdown for your model of Hub. The Smart Hub 2 might be the new kids on the block, but there are still a number of other BT routers out there. If you turn it off, we might think there is something wrong with the line. The most consistent workaround we have discovered is to disable the 5GHz band on the BT Smart Hub 2. Seeing a different colour light? If you're getting Smart Setup again on a device you've already set up, it may be that you have performed a factory reset on your BT Hub. My conclusion, which might well be wrong or oversimplified is that the Smarthub can be considered to be two separate devices, that is, a modem and a router, with a distinct internal WAN interface. Go to IPv4 Configuration. Enter the username and password for your BT Smart Hub 2 router. It never occurred to me that bridge mode would bypass the router section. Just add one of our bolt-ons, Quick and easy access to your account, services, bills and tools, View and manage your mobile account, tariff and usage, 30-09-2020 Try opening a browser and going to www.bt.com >, Smart Setup only works when it is switched on in your Hub manager. Tenda Nova MW3 review: Cheap and cheerful mesh Wi-Fi, Sony WF-1000XM4: All-round audio excellence, Logitech Blue Sona: An excellent studio mic for podcasters, Philips 279C9 review: The complete package, Edifier WH950NB review: Comfy, capable and not too costly, Best webcam: HD and 4K cams from just 30, 1MORE Aero review: Spatial audio for the masses. - edited Users have found that a temporary fix appears to be forcing the Smart Hub 2 to operate on only one frequency. The BT Smart Hub 2 router's default IP address is: 192.168.1.254 After typing your router's IP address into the address bar, make sure to click the enter button on your keyboard. BT have confirmed that the firmware update that contains a fix for this original issue has been rolled out to the majority of users. Baldrick1. There are simple ways you can boost performance and get the best from your broadband. Systems that have a Sonos Move or Roam on them will also not be helped by this change, so disabling 5GHz would be best for those households. Make sure you've completed every step of Smart Setup. If there is a hint then a custom password has been setup. Guide to the BT Business Smart Hub. This thread exists to explain to customers the details of this particular issue, but it doesnt claim that every person with a Smart Hub 2 that Cant Connect to Sonos is a victim of the firmware update - only those with the firmware version reported in the original post. It can only be a temporary solution as the BT Smart Hub 2 is an upgrade. BT did originally try playing it down until the customer service advisor tried her system while on the phone and got the same error. BT customers are complaining of home network issues, Millions offered half price broadband from BT, Harry: I feared losing memories of mum during therapy, US-made cheese can be called 'gruyere' - court, The children left behind in Cuba's exodus, AOC under investigation for Met Gala dress, Canadian grandma helps police snag phone scammer. Great. We're aware of an issue affecting Sonos users with BT Smart Hub 2 routers that causes problems with connecting to players in a wireless configuration. No problem. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.2. Works fine. Maybe this is a shoal of red herrings! I could not find a hidden page called 'Routing' which may have offered the 'Bridging' option on a Home Hub 5A and Hub One. Links to user manuals and other documents for BT Hubs for broadband. Thanks for the explanation. Switching Smart Setup on and off on the BT Smart Hub 2 - edited Also, it took a number of days for me to find this thread of communication online. Check which BT Hub you've got >, It only fires up when you open a browser. However, abnormal sac size occurs in approximately 17% of pregnancies. Finally, the Smart Hub will automatically choose which channel to use for your wireless networks, but read my guide on how to configure a wireless network if you're having problems and want to select the options manually. Having a yolk sac that is too large or too small has been associated with pregnancy loss. Connecting your computer to your broadband. Web admin interface of the BT Smart Hub 2 router. 9:40 PM The unit has a minimalist two-tone black front, with the only obvious design features being a BT logo and. I just tried it with an old, Not sure if it was still broadcasting the SSID. Turning off 5GhZ on the router is indeed a workaround but the WiFi speed was pathetically slow so this isnt a solution. Select the Link Configuration sub-tab. Any customer who experiences this issue can get in touch with us and we will update their device remotely.". Yes you can switch back and forth from AP mode to router mode using the RBRs web page. Assuming it will work on the business hub though as it's a visible option. At the bottom is a setting for Bridging. Frame Size: 17 inch,19 inch or customer size. If you haven't done a factory reset, it may be that you didn't fully complete Smart Setup when you connected your device. You will need to change the settings on your other Router to use connection type PPPoA for ADSL connections and PPPoE for fibre connections. . Can you seamlessly switch back and forth between the two modes? 7h47. Message 1 of 2 Ditto This 0 Kudos Accepted Solutions FURRYe38 Guru 2020-06-02 11:52 AM Its only when you connect direct to the Hub. . In addition, not all Smart Hub 2 owners will have received the firmware update that caused the problems. If your BT broadband home network is playing up, you're not alone. How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. Find out which main phone socket you have Find out about your Openreach modem 11:46 AM icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube. The handler switched off 5ghz frequency remotely. Click OK. BT's Smart Setup is one of the most annoying technologies to have ever been implemented and it persists to this very day. The remaining functionality of the hub (routing, and wifi) is not used. You can't exit the first few steps. Here are some things to try: Your broadband speeds may fluctuate for up to 10 days while we perform tests to ensure you get the best possible speeds and connection. When prompted enter the Admin password, which you can find written on the pull-out tab on the right-hand side of the router. Although a free Sonos Boost sounds like a great thing. Change the Hub Gateway IP address to 192.168.2.1 My assunption is that as both the FTTC and FTTP models use the same firmware they work in exactly the same way. My Netduma then manages DHCP under 192.168.88.1 Save Turn everything off Turn on the Smart Hub 2 let it connect, check the phone is connected, then boot up the Netduma, this should then connect and allow internet access. Re: BT smart hub - hidden bridge mode menu ? Plug the microfilter into the socket. For help getting started with all your products and services, visit our welcome pages>, Coronavirus: Delivery, installations and repairs, BT Home Hub 5 - Information and troubleshooting guide. https://kb.netgear.com/30186/What-is-Double-NAThttps://kb.netgear.com/30187/How-to-fix-issues-with-Double-NATCouple of options,1. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. What is the difference between WiFi 6E and WiFi 6? Any customer who experiences this should get in touch with BT who will update their device remotely as soon as possible. As my previous experiments with a FTTP Smarthub showed (https://community.plus.net/t5/My-Router/Using-a-FTTP-Smarthub-6-on-a-Plusnet-FTTC-Service/m-p/165176) the FTTC and FTTP Smarthubs use the same firmware. Switching Smart Setup on and off on the BT Smart Hub 2, Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. 30-09-2020 Microfilters: Why do you need them? Still having trouble with this. Broadband speeds I have an update to share with you all regarding this issue. Then, for your static IP block, enter your router's address and subnet mask. The bug disrupts the . Save the file. To make this change click on Advanced Settings, Wireless. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. I have now switched the 5GHz option off,which immediately sorted the problem. Alternatively, some users have been able to work around the issue by wiring a player directly to the router, though this doesnt work in every case. Anyone that still experiences issues on the latest firmware, please create a new topic or get in touch with Sonos Customer Care. Fix problems or report a fault with our troubleshooter. 1 user liked/thanked this post: "We're aware that a very small number of customers are experiencing an issue with their Smart Hub 2 connecting with multiple streaming devices on their wi-fi network. It only fires up when you open a browser. If none of these reasons seem to explain why you're not seeing Smart Setup, it could be that you are using a device that's not compatible. Announcements, Guides & Community Updates. One man said he could only connect his iPhone 11 to his Sonos speaker system when both were running on the slowest frequency. In terms of the BT smart hub 2 connections, the 2.0 USB socket is not missing as well. BT is offering firmware updates to those affected. After trying to set bridge mode and saving (the save appears to hang) I eventually. [9] It supports many of BT's services such as BT Fusion, BT Vision and BT Broadband Anywhere. This will open the Hub manager. 00 dengfu e10 carbon fibre frame for bafang m600 m500 m510 motors add to cart $59. Links to user manuals and other documents for BT Hubs for broadband. Click the Separate bands switch and you'll be able to name your 2.4GHz and 5GHz networks separately. 01-10-2020 Millions at risk of hacking from old routers, Street fighting in Bakhmut but Russia not in control, Saving Private Ryan actor Tom Sizemore dies at 61, Alex Murdaugh's legal troubles are far from over, The children left behind in Cuba's mass exodus, Xi Jinping's power grab - and why it matters, Snow, Fire and Lights: Photos of the Week. I think the key is to set it all up with 5ghz turned off then turn on when you are happy sonos is working correctly. ***Please Subscribe: Youtube have required creators, like me, to have at least 1000 subscribers! Thanks. 03-10-2020 BT have advised me this a fix should be out this week. The telecom giant's router operates using two different wireless frequencies: 2.4Ghz and. BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices. How can I turn it on and off? Had to resort to switching off 5GHz, What the BT handler said to me when I questioned losing 5ghz, The 5 Ghz band is only faster than the 2.4 Ghz band when in the same room as the hub and this is only really above 135Mbps for most applications you would not notice any difference ,The 2,4 Ghz is a stronger signal penetrating walls etc. Was quite easy to get the money credited to my account after that : ). Whilst switching off the Private Address setting on my iPad gave a short lived reconnection, this too failed the next day. They also advised if you are connecting to things like BT discs then you won't be affected (links into the boost post above). Unless of course it's legacy code carried over from Home Hub 5s, which has this WAN interface on their FTTC hubs. If your BT Smart Hub 2 router is still running the affected firmware (V0.26.03.01286) then please get in touch with BT directly. Rebooted Smart Hub and both my Sonos speakers and everything is back working (as is my scanner). Navigate Advanced Settings > Log in > Broadband > Internet. If there had been such a hidden 'Routing' page, I'm sure someone would have discovered it years ago. BT are indeed aware of this issue and are actively investigating and working to resolve it as quickly as possible. BT Smart Scan technology 9h23. To view the router settings, go to http://192.168.1.254. How do you turn off wifi? Im paying for faster broadband than 135Mbps and I expect full functionality of my BT smart hub. Your broadband can be activated any time up to midnight. This brings up a hidden page. You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). This isnt a viable long term solution though for me. At the bottom is a setting for Bridging. This means your Hub hasn't yet registered your device as completed. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. Guide to BT Business Hybrid Connect. Changing Wireless Modeto 2 didn't fix the problem. 01-10-2020 It won't work if you're connected to BT Wi-fi or via mobile data (on a smartphone, for example). How do I use my Smart Hub as a modem only? Ask questions and share tips with other people 24 hours a day. Use our hub light guide. This complaint isnt resolved for me. So the question remaining is does it actually work on a residential Smarthub? Any 3rd Party router should work so long as you can create a static WAN ip on that router, and then add this to the smart hub 2. Does anyone know if a Sonos Boost would resolve the issue? I may try the hardwired solution if things do not move fast. Turn off 5ghz and install the boost followed byall speakers. Need support for other hubs and routers? I shouldnt have to have 5Ghz permanently switched off. Users . It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of the other hubs . BT Smart Hub 2 users are complaining of connection issues between their wifi-enabled devices.