Reordered again Sunday afternoon, Monday morning was here. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! Verification can help ensure real people write reviews about real companies. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology. Thanks,Rebekah. - Mel, posted 7 months ago Here are 8 tips for writing great reviews. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Keep up the good work Terry!Thanks so much.Tanya. Yay! Popular Christmas FAQ 2023 Trustpilot, Inc. All rights reserved. Footasylum has collected 369 reviews with an average score of 1.86. . I was taught to value customers, no matter what job I was in. We are so glad to hear you are happy with the service. All in all, satisfied with my purchase and dealings with this shop. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Shocking service avoid disappointment. Date of experience: 18 December 2022 Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. They were dispatched quickly and delivered within a few days to Northern Ireland. Will not use again. !spoke to Edge lane store about colours in crocs. - Lisa Lynch, posted 1 year ago Replies to negative reviews in < 24 hours. Sign up to the newsletter to get style updates, exclusive info on sale events and more. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. First and last time I will use this company. OL10 2TA. On-time Delivery. Up to 30% off at Footasylum on Puma with this discount code, 20% off at Footasylum on the Secret20 collection using this promo code, Extra 20% off at Footasylum on outlet products with this discount code, 10% off at Footasylum on first orders with this discount code, 10% off at Footasylum on app orders using this promo code, at Footasylum on Puma with this discount code, at Footasylum on the Secret20 collection using this promo code, at Footasylum on outlet products with this discount code, at Footasylum on first orders with this discount code, at Footasylum on app orders using this promo code, at Footasylum on first coat orders using this promo code, at Footasylum on trainer app orders using this discount code, at Footasylum on selected women's t-shirts, at Footasylum on selected women's footwear, or more at Footasylum on womens jackets in the sale, at Footasylum on womens coats and jackets in the sale, at Footasylum on kids trainers in the sale, at Footasylum on women's trainers in the sale, at Footasylum on women's clothing in the sale, at Footasylum on sale orders with this promo code, at Footasylum on full-price kidswear on the app using this discount code, at Footasylum on first coat orders with this discount code, at Footasylum on coats for new customers using this promo code, at Footasylum on first trainers orders with this promo code. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! You have 28 days to return your items and you'll need your original receipt or delivery note. I have no complaints at all, fantastic service.. item arrived perfect after 3 days. Order placed on Monday standard deliver paid for and the parcel arrived the next day. The top brands to shop on Footasylum include adidas, Alessandro Zavetti, Berghaus, Converse, Hoodrich, Jordan, Kickers, Kings Will Dream, Monterrain, Montirex, New Balance, Nicce, Nike, The North Face, Tommy Hilfiger, UGG and Zavetti Canada. And would recommend to all my friends amd family. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. 20% off selected items with this Footasylum discount code. Claim your profile to access Trustpilots free business tools and connect with customers. Up to 60% off at Footasylum on selected women's t-shirts. They were dispatched quickly and delivered within a few days to Northern Ireland. They have scribbled size 7 on it. An email update at this point would have been helpful due to the vast amount of time I have wasted chasing this on a live chat that cuts you off with no outcome. I messaged a few guys initially who were very slow to respond and inresponsive. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. That is great news that they arrived a day early!We hope to see you again very soon. Shoved the card machine into our face. Shocking service avoid disappointment. Ordered standard delivery, was dispatched the next day & arrived the day after. Ordered standard delivery, was dispatched the next day & arrived the day after. It goes against our guidelines to offer incentives for reviews. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Returns and Exchanges Taken a risk with your gift this year, or not sure on their size? Looks like they have found the nearest spare tatty box to send them out in. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! Got them cheaper than any other website. Never again. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. It's your job. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! !\r\n \r\nGoods returned, Yodel receipt \r\n\r\n2 months later -still no replacement received", "Love my new trainers. 44.99. | Read 2,661-2,680 Reviews out of 55,033 Perfect from start to finish. If you don't like it, leave. We had enough to look as it took ages and I was just gobsmacked, watching them treat their customers as though they were a nuisance. Claim your profile to access Trustpilots free business tools and connect with customers. AVOID THIS COMPANY!!!! Anyone can write a Trustpilot review. They also offer a WhatsApp device but it doesnt work. Manchester Arndale Ladies Store Went to purchase a pair of trainers today at a price of 94.99 inside of the trainers, got to the till and was asked for 109.99 which I asked why theres a difference. One very disappointed son this Xmas! We use dedicated people and clever technology to safeguard our platform. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Ordered a coat which was too small.tried to return through the inpost lockers but were all constantly full in my area.rang customer services and explained that im disabled,to be told by a very couldnt be bothered attitude,that a return label would be sent via email to send it back via a different courier. Next time it will be JD SPORTS for my next purchase. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Thanks,Rebekah. Thanks,Rebekah, Absolutely smashed it with the help from the fosse park team staff he helped me with what. I will always order with footasylum I am very happy with the service and products. Extremely moody.I've never seen such self absorbed people. First and last time I will use this company. A pop-up box will appear revealing the code. If this was my store, they would all be sacked. To break them up politely to ask for helpit was like I had sowrn at them. Delivery to Australia was super cheap and very very fast! A simple full refund is all I wanted from the first time I was messed around!! Hi Sinead,Thanks for taking the time to leave us a 5-star review.We are so happy you love your order! !spoke to Edge lane store about colours in crocs. Price was unbelievable for what I got! It goes against our guidelines to offer incentives for reviews. Suggested companies are based on peoples browsing tendencies. Hey Karl!Thanks for taking the time to leave us a review. After that drama of getting the trainers upstairs, and trying them ondecided to purchase at the till. Easy! No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. For full terms and conditions see here. Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. In just a few steps, we'll have it sorted. Shocking customer service, an item was missing from my parcel and all they kept saying was that they had cctv footage of the item being packed and could not resend it.Disgraceful how they are able to operate. Email and text communication was prompt and efficient. Footasylum UNLCKD also means you can unlock access to priceless experiences like Footasylum events and product launches. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. 1. Was looking everywhere but at her customers. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. This will need to be done within 20-30 minutes of ordering. The Footasylum app is a great way for users to shop the latest deals and products from Footasylum and to build up loyalty points and vouchers that can be used in-store or online. UK Returns Free return by our courier service. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). A Footasylum discount code is the best way to save some cash, but there are other ways to get your goodies for less: Footasylum offers standard delivery for 3.95, next day delivery for 4.99 and Sunday delivery for 6.99. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Thank you for signing up to . Delivery Methods. We hope to see you again very soon. The kind your customers really want. This time, however, when I ordered, their courier choice was Yodel. Great sale and super quick on delivery. Help future customers by talking about customer service, price, delivery, returns & refunds. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. The Bury-based retail group agreed to buy Footasylum in March 2019 for 90m, but the deal has been caught in a tortuous process since then, with the CMA repeatedly trying to block it. Yes. Once Footasylum has received and inspected your order, a refund will be issued. Since Footasylum doesn't have a customer service number I had to text them. Free return by our courier service. We hope to see you again very soon. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Hey Getta,Thanks for leaving us a great review. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. Which are the instant chat and the WhatsApp!! All items were of good quality material and actually fit my ever growing teen (usually nothing does as he's between sizes). Unable to get in touch with anyone from customer service to resolve issue. When you hover over the mens, womens and kids' dropdowns, youll see Featured on the right-hand side. I would definitely recommend and will be a returning customer. Was looking everywhere but at her customers. They sent me trainers in a damaged box. Absolutely shocking customer service, Hi Mark,Thank you for taking the time to leave us a review.I'm sad to hear that the shorts were too large and you had to wait for your return to be refunded.I can see this has been refunded, for you.We do have to advise 10 working days, but normally refunds are much quicker than this!Thanks,Shan. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. There are many Footasylum stores across the UK, just head to the store locator (opens in new tab) page, enter your location and you'll find your nearest Footasylum shop. Date of experience: January 04, 2023. I was hesitant about ordering from this site after reading the reviews on here, but I ordered anyway because the item was priced so well. 60%. Make sure your order is unused and in original packaging and labels. 299.99. FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Verification can help ensure real people write reviews about real companies.