925 Club is our hotel corporate incentives programme for corporate staff members who make bookings of room, banquet and MICE at Regal Hotels or iclub Hotels in Hong Kong and mainland China. Please excuse me for a moment. The Sports Membership at the JW Marriott Desert Ridge is $5,000 to join and $286 per month. Ask to speak with our Spa Specialists to book your appointment today. Subject to room allotment & availability. Guest: Its S-T-P-H-A-N-Y and then R-O-S-E. Hotel Receptionist: All right, Ms. Stephany. , Not every member of your fitness club uses your facility in the same wayor for the same reasons. In fact, our all single rooms are occupied for next 5 days. Hotel On Hold Scripts. Points will be stored in one membership. Rapidly register players in your sport club with a friendly online registration form. Flexible check out, not to exceed four (4) hours after posted time if available. Reservation Officer: Sure madam. Room rate should be off best available rate of the day or any available internet rates. Guest: Well, a double-bedded room with AC and other facilities at least. 1.6 Use club reception technology . Not available at China World Summit Wing, Beijing; Shangri-La Paris; Shangri-La Tokyo; Shangri-La Toronto; Shangri-La Vancouver; and Shangri-La The Shard, London. Trade Route USA Hotel Receptionist: I repeat917494-4476. Thanks for calling. Are you looking for a stylish digital template for your following membership form? A: Yes, I would. Hotel Receptionist: May I have your name please? Experience our intensely fragrant and refreshing Lemon Peel scrub, pedicure, and body wrap. A valid Membership Card number must be quoted at the time of reservation. These savings will be honored in the restaurant(s) of each hotel, for breakfast, lunch, dinner or Sunday brunch (as applicable for each restaurant/hotel). The voucher cannot be used on festive days, the eve of festive days and selected dates specified by individual restaurants or ticket-sale events. 925 points earned by the Company will be accumulated in one 925 Club membership account. A multidimensional health club management software can help with several aspects of the sales process. Or give yourself the gift of ultimate relaxation & pampering and escape on one of our Signature Spa Therapy Vacations! Love is nothing in tennis, but in creating good client relationships with your tennis club management system, its everything. We look forward to seeing you there. Additionally, only 20% of the U.S. population belongs to a health club or fitness studio. I was cold to the call and advised her to inform the caller that I am busy. Answer (1 of 4): Hotel Employee: Good morning, Bella Hotels "Room Reservation". British Healthcare Awards Dear Readers, this is just a sample conversation. Do you prefer a room with the view of the swimming pool or the hill madam? Be assured that we will also decorate the room in best possible way. 2023 Shangri-La International Hotel Management Ltd. All Rights Reserved. Talking over telephone needs skill, knowledge and training. A: Excuse me. If theyre looking for more information on programs and classes, follow up with a PDF detailing whats currently offered at your club. Keeping up with the sheer number of new members your club brings in every month is a daunting task. If youre not yet a member of our fitness center, speak with a representative when we return to the line and become a member today! B: What services are you interested in? We use marketing to inform how we feel about products and the businesses that sell them, and so do your members. Going all-inclusive means each time you order a pina colada, splurge on dessert, or grab a snorkel mask for a look beneath the waves, you wont have to reach for your wallet. When youre a business that lives and breathes by recurring revenue, a great member experience is crucial. benefits-of-oberoi-loyalty. + Remarks: (1) no maximum capacity for room and food and beverages expenses; (2) No split points are allowed; (3) points will only be granted to the person who sign the contract and must be a valid 925 Club member. It is not applicable to 10% service charge and cannot be used in conjunction with any other offer or discount. Early check-in / late check-out - 8am / 6pm. You can assign a maximum of two representatives to manage the account. If a prospect is ready to come in and take a tour of your fitness club, schedule a walk-through with them. British Property Awards . Individual membership cannot be transferred to other representative. We will design the perfect program to fit your lifestyle. Enjoy a relaxing aromatic tub treatment with our Honeysuckle mineral bath salts or a Honeysuckle body polish. 10% savings on Best Available Rate for suites. (Company name)gives you more weeks and more options to travel with our expanded Travel Big program. Be sure to join us from 10 am to 2 pm for our Sunday Brunch thats sure to get you out of bed. Points Earning at 2% of eligible spends. Into any page and begin editing. Need to plan a business meeting or retreat? Enrolling in the 925 Club program signifies your acceptance to the full program terms and conditions. This versatile Painting Club Membership Form is fully customizable, allowing you to fit your needs perfectly. As a 925 Club member, you will earn 1 incentive point for every HK$100 spent on hotel rooms, banquet or MICE. Offer your quarterly publication for 50% off to members, while asking non-members to pay full price. I hope sir will be surprised and happy. Book with Confidence :Flexible cancellationandsafety protocols. Give the gift of travel with a (company name)Gift Certificate. Hotel Receptionist: You are most welcome, madam. Trade Route Japan Guest: That is so kind of you. For example: Guest: Yes, thats right. No points will be granted from discounted banquet bills. Book your next vacation online anytime on our website at (website address). Experience boot camp like you never have before its more fun in a group! Platinum. . Hilton Honors Membership. Upon joining CLUBHOTEL you will receive your personalized CLUBHOTEL membership card as well as a membership guide outlining your benefits and the participating properties. Enjoy more weeks, more options to fit your busy schedule! Contracts for any services and products booked by any third party company with a Licensee are provided solely between the third party and the Licensee and not Omnicom Holdings ltd (BVI). Have a nice day. Stay, Dine & Shop using Points / Cash & Points, Book direct with us and discover a variety of member exclusive offers, Conveniently and seamlessly Check-In & Out on the Shangri-La Circle Mobile App, Complimentary meal for children of staying members aged 6 and below, Earn Points for up to 3 rooms when you stay and pay for your family and friends in the same hotel, Priority reservation waitlist for desired room type, if room type is not available at the time of booking, Partner stays in same room for free & enjoys applicable breakfast benefit. British Luxury Awards No. As soon as the representative leaves the company, the membership will be terminated and the remaining 925 points will be forfeited. Due to current, high demand levels, we recommend making dining, golf and spa reservations approximately 3-4 weeks prior to your stay. However, the majority of sales are made on between the fifth to twelfth contact. Internet Access. Subject to availability on the day of arrival. Use this Rotary membership application form in your club to register new members. B: Alright! Jade/Diamond members qualify for KrisFlyer Elite Silver membership. This is an example of telephone conversation in front office. B: Would you also like to work out in the gym? With environmental influences, stress, chemical treatments, and other factors, the dream of perfect hair can be difficult to achieve. (Company name)offers results-driven personal training, buddy training, innovative group exercise, and Pilates Reformer. For complete details, terms and more info click the Priority Club link. Experience more with your Club Marriott Membership. 41 Tunnel Road, Berkeley California, United States 94705. Our health club continues to offer TONS of cardio equipment with no waiting, state-of-the-art resistance equipment, hydro-massage, sauna, private lockers, showers, an in-house grill, and childcare while you workout. A member of our staff will be happy to book your next appointment when we return to the line. In view of this Omnicom Holdings Ltd (BVI) has now withdrawn ALL License agreements within the terms of agreement with all its UK and European Licensees. All vouchers for redemption of Regal Hotels products or services can be used at designated Regal Hotels in Hong Kong only. May I ask you for a special favor? Please tell me how can we help you. Add this Are you looking for a Gym Membership? In our todays Hotel conversation in English guide, we will share dialogue between guest and receptionist. Guest: Actually 5th April is my husbands birthday. B: Here is a listing of our prices. Every time you dine at one of our participating restaurant, you will receive a reduction on your total food bill: either 25% off for 1-12 persons or the standard dining benefits where the member always dines free so 50% off when two people dine, 33% when three people dine and 25% when four people dine. Offer your merchandise at a discount to members. Satisfy your sweet tooth with over 30 delectable, fresh-baked pastries and desserts. Want to start a boating club or grow an existing one? Ever get on the phone with a salesperson and have the instant and persistent urge to hang up? When they hit different loyalty tiers, create extra rewards or introduce a few surprises as a form of thanks. British Retail Awards Guest: Can you give me name and phone number of a mid-range hotel where I may get single room on that day? British Manufacturing Awards We got you covered! Are you in need of additional motivation and assistance to make your exercise program truly the best? Achieve and maintain your tier status easily. Streamline the team registration process by making it simple for new members to join. A: A friend of mine has a membership with you. This is Ms. Ara Venise Ocampo, a Hospitality Management Instructor. But you can potentially entice them by donating a portion of the day's proceeds to a charity of their choosing. With our template, it's as simple as 123 to grow your sports club by making it easy for football players to join. Offer parents a quick way to register their children in an after school club with this Look at our free Airline Membership Application Form template! No discount on corporate rates or promotional rates. 4.71/5. Redeemed prize and unused 925 points cannot be transferred or redeem for cash, other product or services. If the redeemed amount is less than the value of Regal Voucher, no change will be provided. Receive membership applications from people who want to join your church. For more information, speak with a representative when we return to the line, or visit us online anytime at (website address). Can you do me a favor then? Make sure to ask questions about any objections and present solutions only your facility can offer. Recruit new club members with a friendly and mobile responsive sports club membership f Use this sports club survey template in your organization, configure it and publish it Register new members with a swimming club membership form example that has it all. Participant hotels and benefits are subject to changes. Enjoy one of our authentic New York deli-style sandwiches, mesquite grilled specialties, pasta, pizza, over-sized salads, or a creatively prepared continental entree. of Hotels in Network. Also, be sure to ask about our special concierge level, where youll be pampered with thoughtful, personal touches including complimentary continental breakfast, a choice of newspapers, evening hors d oeuvres, and more. Regal MICE vouchers cannot be redeemed for cash and can only be used for subsequent MICE events. 30% off to-go dining. Education 25% off evening dining at participating city and stadium Clubs. Ready to see how Club Automation can help? For additional information on these great programs, speak with one of our membership advisers when we return to the line. 21 powerful membership sales scripts3 CONTENTS Core Scripts Page 1 Incoming Telephone Enquiry * 4 2a Confirming The Tour * 7 2b Rescheduling the Appointment * 7 3 No Show - Reschedule * 8 4 The. Flexible check in, not to exceed four (4) hours before posted time if available. Regal Vouchers cannot be used to settle 10% service charge. Here are some great questions to get you started: While it may be tempting to harp on exciting facility updates or program offerings when selling memberships, challenge your sales team to take this approach one step further. During your stay, be sure to visit our on-site spa. Benefits may not be used in conjunction with any other promotions or offers. Announced this week, the program has unveiled enhancements that include eliminating the fee-based component of the program and membership expiration. Talk to our team and unlock your full potential. It is Hotel ABC. Fax +1 510 843 3000. claremontmembership@fairmont.com. The same goes for potential members. Inspirato Pass is a flat rate of $2,500/month which includes all hotel stays. It is a mid-range hotel. How can I help you? Make it easy for people to register and keep your membership records organized and secure. What can we do for you? The Club at the Claremont is your playground for enjoying an active healthy lifestyle, dedicated to enriching your way of life and for those seeking personal excellence. Both situations could be remedied by a sales script. With our 215 guest rooms and suites, we provide the perfect spot for a family vacation or the ideal site for your next business meeting or family reunion. This fully customizable form will allow you to easily collect the information you need to draw in new members. We have more form templates to choose from. Guest: Oh both are nice. No blackout dates when using Points. Company should inform Regal Hotels International Limited if the representatives leave the Company, the membership will be terminated and the remaining 925 points will be forfeited upon membership expiry date if there is no new replacement. Management solutions to help your club thrive. By offering the information above . Should any dispute arise, the decision of Regal Hotels International Limited shall be final and conclusive. And if your member experience begins and ends with the front door of your facility, youre missing out on major opportunities. Bringing in a celebrity, even a local one, can be expensive. A: I am interested in buying a membership card. Thank you very much. Edit the membership re Rate the level of satisfaction of the members within your organization. (best available published rate) on all room categories. With Flexy Time, the hotels will let guests check in from 12 a.m. on the day of their booking to 12 a.m. on checkout day. 1.5 Check membership records to verify membership. 1.2 Explain club membership and club rules clearly, correctly and politely to the public and to members. Points generated from hotel rooms expenses are calculated on a nightly basis. All information collected from 925 Club members will be used by Regal Hotels International Limited and its affiliate companies for marketing purposes and 925 Club membership maintenance only in accordance with the privacy statement of Regal Hotels International Limited. No programming necessary! Corporate: Easier to manage and redeem. Hotel Receptionist: What type of room do you like to reserve, mam? Look no further than our Gym Membership Registration Form! Individual: Allow you the greatest flexibility. 925 points cannot be transferred, split or combined with other Individual or Corporate membership accounts despite the membership account is under the same company or mother company. Schedule a demo. With the Moms Club Membership Form, you can easily and quickly create a membership form that mums will love to fill out. Am I right? This could be an upgrade to a suite, a complimentary bottle of champagne, or a . Ask your Vacation Services coordinator for details. Use it to track your memberships and enroll new members, or keep a record of your current memberships for easy reference. (After few seconds) Yes, a few double bedded rooms are still vacant on 5th April. With this ready-to-use Vegan Club Membership Form, vegans can join your club easily. Experience the sheer joy and freedom of riding an Arabian horse as it walks or canters through gentle waves. UPGRADE TO THE NEXT TIER 6 nights or eligible spends of 60,000 in one calendar year. Please note that you are not required to stay at the hotel to enjoy your dining or beverage discount. QUALIFYING CRITERIA On enrollment. The use of 55 minutes OM Spa Signature Massage at Regal Airport Hotel or Regal Riverside Hotel voucher is subject to availability. To upgrade to KrisFlyer Elite Gold status, they must complete three (Jade) /one (Diamond) eligible flight(s) on Singapore Airlines or SilkAir within four months of registration. For dynamic content, add a rich text field to any collection. Instead of talking about state-of-the-art weight machines or an exciting small group training program, think about the value that those offerings provide to a member. One company can only enroll one type of membership, either Corporate or Individual membership and shall not change after confirmation. The guest wants to reserve room for her husband. 2. Hotel Receptionist: Certainly mam. Hotel Receptionist: Sure, madam. Exclusive benefits for members who have reached pre-defined criteria, such as qualifying Tier Nights/Points. Classic Membership: When you join the program, you'll receive a free classic membership that gives you access to the following benefits: Participating hotels will receive a 10% discount on accommodation rates. View all properties on our map and list page. Note, access to pools on property is for members only. Guest: Why not? Hotel Receptionist: Sure, Madam. HK $100 Regal Voucher for dining or accommodation, HK$200 Regal Voucher for dining or accommodation, HK $400 Regal Voucher for dining or accommodation, HK $600 Regal Voucher for dining or accommodation, HK $800 Regal Voucher for dining or accommodation, HK $1,000 Regal Voucher for dining or accommodation, 55 mins OM Spa Signature Massage at Regal Airport Hotel or Regal Riverside Hotel, Upgrade to Executive Club Room for 1 night at any of the Regal Hotels in Hong Kong, One night Standard Room accommodation at any of the Regal Hotels in Hong Kong. One card per table/party; Blackout dates apply. By signing up for CLUBHOTEL you will be kept informed of any program development including additional participating hotels, relevant promotional offers and additional benefits made available to members. .READ MORE . 1.4 Issue correct membership badges or cards. You can also shop for your favorite cosmetics at our site and check out our current promotions and specials. The Wyndham Rewards program caters to leisure and business . Stand out with this fully branded and easy-to-use member information web form to collec Use this stress-free member reimbursement form template to help members claim refund Add members to your organization on the go. HOME Copyright 2023. Club Membership. Thank you for calling (Spa/salon name) Conveniently located in a private setting at (physical address), hours of operation are (business hours). British Diversity Awards 925 points will be credited to one 925 Club account of any membership type only. And while youre here, take advantage of our on-site golf course to combine business with leisure for a memorable event. 9. Special member rates on hotel accommodations, dining, The Spa and more, No food and beverage minimum, no assessments. A: I would like to have access to the swimming pool. A panoramic tour and dramatic panoramas of downtown Doha. Enjoy access to all six of The Princess' pools by adding on the monthly pool membership. Once you know more about your prospect, including who they are and what they want out of a fitness facility, you can further personalize your sales approach. Call (480) 423-2452 for more information. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. No one likes to be talked at. NEW YORK, NY (June 2021) The Leading Hotels of the World's celebrated loyalty program Leaders Club is now free. All vouchers will not be re-issued if lost, stolen, damaged or expired. A refund will not be issued until all membership material has been returned unused to CLUBHOTEL. To earn 925 points, members must quote their membership number when making reservation. Benefit is valid for direct bookings only. This form can be used to renew memberships in your organization. To receive your reduction, simply produce your valid CLUBHOTEL card when the bill is presented to you at the end of your meal. Each person can enroll one Individual membership only. Book direct with us and discover a variety of member exclusive offers. If so, then the Gaming Club Membership Application Form is just what you need to put together all game enthusiasts! Corporate membership cannot be transferred to other Company. Semi-permanent lash extensions are one of the newest, most sought-after beauty trends for outstanding, lush eyelashes. Offers cannot be used in conjunction with any other discount, offer, complimentary valet parking or privileges cards. In case of any point dispute, members must report to the hotel within 2 months after guest check-out or completion of event. Then take a look at our Hospital Membership Application Form! Overall Score. This spacious 2-Bedroom Suite with complimentary Wi-Fi and a private patio or balcony features a primary bedroom with a king-size bed, a flat-screen TV and a bathroom with a standalone shower and soaker tub. Would you like to have beautiful lashes without having to apply any mascara at all? A: I am interested in buying a membership card. Once they know their talking points like the back of their hand, theyll feel comfortable customizing their sales approach to include personal anecdotes, recommendations, and that little something extra necessary to make a sale. Let us take a moment to tell you about our hotel. Using our Kids Club Membership Form, parents can now easily enroll their children as your club members. Member rates (Up to 15% additional savings) Reward Nights Redemption without Blackout dates. British Asian Awards All lost or stolen cards should be reported. B: That's great! Simply click on login at the top right of the homepage, then click register and follow the instructions. Guest: 257 Park Avenue South, New York, NY 10010, USA. . Our full-service hotel features a renowned cafe and restaurant. Hotel Receptionist: How do you spell your name, Ms. Stephany? Latest version of terms and condition can be viewed at. A rich text element can be used with static or dynamic content. British Interior Design Awards Using our form builder, you can customize the design to suit your needs. Is it ok? You can also purchase gift cards online, which allows you to give the perfect gift to the one you love! The 925 Club membership benefits and offers are for registered Individual or Corporate members only. With this knowledge, you can go into the next call armed with information and reasoning to address these objections. About; British Mark; Publication; Awards; Nominate; Sponsorship; Contact From free one-day gym passes to a whole month's membership, offering free trials gives potential members a taste of what it will be like to be a fully-fledged member. A rich text element can be used with static or dynamic content. Companies have the right to disallow their staff from carrying the membership to another company despite they are individual members. Long, well-groomed hair has always been a symbol of feminine beauty. Regal Hotels International Limited has the right to terminate the 925 Club program or amend, update, add or delete any of the program rules, conditions, benefits, rewards or reward levels pertaining to the program, in whole or in part, at any time, at its sole discretion, with or without prior notice. Carefully look at their dialogues: Hotel Receptionist: Good Evening. With 123 Form Builder, it's easy to do it. Learn more about the team that is invested in your success. The Westminster Awards, Indian Power 100 This customizable Town Hall Membership Form is for you if you run a town hall. Rather than rattling off a list of high points about your fitness club, get your prospect involved in the conversation by asking direct questions. *Please check the website for the participating hotels local benefits when you travel since each participating hotel local benefits may vary. Whether you have a question about your membership benefits or you would like to make a hotel reservation, a CLUBHOTEL representative will gladly assist you. Please check with the hotel when making reservation. Thank you for your understanding as we work to ensure your preferences are met. Once youve gained some experience talking with prospects, make note of the most common reasons they decline membership. May I help you? Not applicable at hotels with villas. 1 in 5 Americans Belonged to a Health Club in 2019, IHRSA Reports, https://www.clubindustry.com/fitness-studies/1-5-americans-belonged-to-a-health-club-2019-ihrsa-reports, 2020 Sales Effectiveness Benchmark Report, https://www.conversica.com/resources/reports/2020-sales-effectiveness-benchmark-report/. Join for free to earn, redeem and enjoy member exclusive benefits and offers. The swanky Aman Resorts where rooms average $1,400 a night and villas go for $50,000 is offering 100 people the chance to buy an Aman Club membership as it opens a New York location on . A: I think this plan is best for me. We change lives every day, so let us be a part of changing yours today. I would like to book a room for next week. Guests will have to book direct on the hotel website and give 72 hours . For a complete list of current participating hotels , click here:https://www.clubhotel.com/hotels/. If this English version of the terms and conditions does not conform to other language versions, the English version shall prevail. This is (name) speaking. Applicants must obtain their Companys endorsement for joining 925 Club membership. The guest wants to reserve room for her husband. Some memberships also allow access to the hotel's club lounge, the Griffin Club. Try a complimentary Fitness Assessment with a personal trainer. Points needed per night, The Phoenician, A Luxury Collection Resort, Scottsdale 6000 East Camelback Road Scottsdale, AZ USA 85251 (480) 941-8200. Guest: No sorry. You have Javascript disabled. Regal Hotels International Limited reserves the right to change the rewards list without prior notification. To be eligible for 925 points, Chinese or Western banquet bookings must be arranged through Banquet Department. Hotel PQR, Reception. Government tax (if applicable), service charges, complimentary room, amount settled by vouchers, miscellaneous charges paid by individual guests, contract out and paid out, etc. Handle transfers with more ease with an online church membership transfer form. To receive your reduction, simply produce your valid CLUBHOTEL card when the bill is presented to avail of the discount. A valid Membership Card number must be quoted at the time of reservation. An iconic hotel, located just 12 miles from San Francisco, offering all the amenities youd expect from an award-winning resort. Look no further than Law Club Membership Application Form! B: That's great! Here we will share 2 real life scenario. But unfortunately the hotel is fully occupied and no room is available. Programme Benefits. HYATT HOTELS HOTEL CHAIN MEMBERSHIP NAME MEMBERSHIP BENEFITS Park Hyatt Andaz Hyatt Gold PassportGrand Hyatt Hotels Hyatt Regency Hyatt Place Hyatt Summerfield Stes Hyatt Resorts Hyatt Vacation Club 1. For administrative and accounting purposes, HMC and its associated companies may hold relevant information provided by you on a computer database. Enjoy Endless Benefits With a Marriott Bonvoy Membership. In addition, we are now offering unlimited Boot Camp classes. Arab Power 100, Trade Route India Tel +1 510-549-8569. Just drop it into any page and begin editing. Its a wonderful way to show the important people in your life how much they mean to you. An effective sales script doesnt do the selling for your team, but rather it enables your team to speak knowledgeably and passionately about your fitness club. A: I would like to have access to the swimming pool. Your clubs CRM software plays a pivotal role in maintaining positive member relationships but misusing it can slow your sales team down. Why are you interested in joining a fitness club? Guest: Ok. In case of missing points, member must raise the retro-claim request to Regal Hotels International Limited within 2 months after bill payment. The use of Regal Hotels room upgrade or accommodation voucher is subject to hotels room availability and final confirmation. As a CLUBHOTEL member, you are entitled to receive up to 20% off B.A.R. Youll need a dedicated sales team, a strong selling strategy, helpful member management and sales software, and the pice de resistance: a killer sales script. Hello! Here, well focus on helping you create one.