It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. I just want out. ST-26552. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. No. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. This post has been removed at the author's request. Payment . The Club Travel Honest Review [THIS WILL SHOCK YOU], Las Palmeras by Hilton Grand Vacations Room Tour, Best Places To Invest In Vacation Rental Property, 85% of timeshare owners love their brand or resort, Disney Vacation Club Rentals Grand Californian, average cost of a timeshare in 2019 is $21,445, Holiday Inn Club Vacations Williamsburg Resort, Wheelchair Accessible Vacation Rentals With Roll In Shower. Learn More. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Reporter3228572. Scam Clue 2: A promotion claiming youve won something. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. A timeshare is also a guarantee to vacation every year, and you pay up-front for a lifetime of travel. You May Like: Disney Vacation Club Rentals Grand Californian. Read your contract for rescission and follow those directions exactly as stated. He then went away for several minutes and finally came back with a credit card receipt indicating a full refund. To use our mobile site, please enable JavaScript. He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. Featured review. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. product but we could spend more $ and upgrade. Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Hawaii TAT Broker ID #TA-023-193-6000-01. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. This review was chosen algorithmically as the most valued customer feedback. With points-based ownership, timeshare owners can use their vacation points as currency, to spend as they wish. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. The price level of this organization is high according to consumer reviews. View summaries of the complaint descriptions and responses. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! Nothing that the salesman presented to us was true. Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. This would leave me with only the maintenance fee to pay. In January of 2016 the corporate resort staff told us they would buy his time share and, at a discount, use it as down payment on Share your photos and videos with others to prove the truth of your words. we are convinced we made a BIG mistake and composed a letter to cancel the contract. It may not display this or other websites correctly. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. Time share oversere haven't got anywhere yet. He swore up and down that the time of year didn't matter when booking and it didn't effect the number of points required. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. 'unethical behavior' I was verbally abused and threatened by staff member. Our ETA was just after 5, so I wanted to call in. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Need to file a complaint? |
Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Claim it and get a lot of features. International Association of Better Business Bureaus. Our credit is being held hostage by Palmera Time Share. go back to original rules when we joined or get out of contract. Called better business and state of SC. Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The trading power we were supposed to have with RCI was Bottom line: Palmera VC is a scam. Check the spelling of your query. I would also send a copy via USPS certified mail with tracking today. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. All-Inclusive resorts may charge a mandatory all-inclusive fee. Complaint Resolution Index (CRI) Explained. Etc. would get enough money to pay off their time share. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). Perhaps, the finest resort community along the Atlantic Coastline. After about another hour, I finally got through to the right person. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. 213. All reviews are available on the sites they are accredited to. the 2 timeshares we were trading in would be sold and that we They responded recently they dont purchase timeshares. Buyer Beware!!!! Offer void where prohibited by law. We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. Palmera Vacation Club. These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. Although no approach is foolproof, you can usually find out what you need by asking and fact-checking a few specific questions. On their websites, both businesses proclaim the best deals on vacations. We returned Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. First off, I want to say that the people from Palmera are so hard to get ahold of. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Palmera Vacation Club is rated with a C rating from Business Consumer Alliance as of 2/18/2023. We asked plenty of questions, figuring 4 heads were better than 2. Login to participate on the website. I became a member in 2015 and was generally happy. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. All prices are based in U.S. dollars (USD). Need to find a different location? Copyright 2020 Business Consumer Alliance All Rights Reserved. I am old and cannot afford to pay for this time share. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. The travel prices the salesman These vacations are limited. He asked a lot of questions about our lifestyle and vacation preferences and we had good conversation. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. In the heart of Charlestons historic district, storefronts of Wholesale Escapes on South Market Street and Vacation Inspirations on Meeting Street offer information to tourists. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. We bought 3,000 points for around $13K. Remove some or all of your filters below. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. We bought 3,000 points for around $13K. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. Hawaii Seller of Travel Reg. They lied about what the points would get us. They promised it would be sold in 3. Vacation Club. a 5 week time share at Island Links Resort in Hilton Head, SC. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. I told them I was waiting on a check from them to pay off my old time share. Also, remember that when first moving in, you will need to account for at least a deposit and first months rent. 602357907. 602560941. Click here to explore the Palmera Portfolio. Location. With a timeshare resort, units normally have private bedrooms, spacious living rooms, and a fully-equipped kitchen. They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. Write reviews, ask and respond to questions,
You wont have to exchange your vacation week or points. Somehow he was trying to make us believe that a $400 monthly payment (the loan), along with the annual fee, along with $179 to book a place was the same thing as when we pay out of pocket to go on a family vacation of 4.