Last name. Home run on all of them. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. Wine was good. As part of the pre-opening. 2. The icing on the cake is this was for my wifes birthday. Big disappointment. 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Improve this listing Ranked #123 of 589 Restaurants in Worcester 9 Reviews Description: Ruth's Chris Steak House specializes in serving USDA Prime steaks, each seared to perfection, finished with butter and freshly chopped parsley, and served sizzling on a 500-degree plate. Third Course: Filet with Burgundy Demi-Glace, accompanied by baked au gratin potatoes and roasted artichokes & mushrooms Ruth's Chris Steak House is an Equal Opportunity Employer. We hope to welcome you in again soon! Learn more Jobs We were not able to detect your location. None of us had been to Ruth's Chris because it is so new to the area, but we were all awareof their national reputation so we agreed to try it. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. Ruth's Chris Steak House - WorcesterResponded on January 30, 2023We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Unfortunately after this experience not sure if its worthwhile very disappointed. The Sacramento location offers a special Sunday brunch menu. The au gratin was basically under cooked potatoes with little cheese. We were upset and at least one of the bartenders greeted us with a smile. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Creamed spinach - ok. Lovely wait staff and delicious meal and cocktails Ive already made reservations Charlotte, NC 28202 (Downtown Charlotte area) +1 location. The front room is the main dining room, with several comfortable booths. Report Job. Sign up for free Patch newsletters and alerts. Quality of the food was sub-par. Would you please contact via private message and share more about your experience? We appreciate you writing about your recent visit with us. WORCESTER, Mass.-(BUSINESS WIRE)-Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced its newest location in Worcester, which is now open for business.The new Ruth's Chris restaurant is located at 4 Mercantile Street and brings an unmatched dining experience to the area in its new 8,250-square-foot restaurant. Get the news and information you need from the award-winning writers at WBJ. My husband and I came here for Valentines Day and we had a wonderful experience. She asked if it was a special occasion - we said it was. From our warm greeting upon arrival to dessert, everything was perfect. More Local News to Love Start today for 50% off Expires 3/6/23. Do Not Sell or Share My Personal Information. This didnt happen.. Ihope the place makes it in Worcester. 9 Thank WINEandTRAVEL . The host left the menus on the table and said "your server will be right over". VERY HIGHLY RECOMMENDED, the sidewalk, making for an unusual and interesting sight. The kitchen was firing on all cylinders. to our waiter, Sean, who was professional but fun and spot on with everything, and the manager Paul, who was overseeing everything and everyone and honestly went above and beyond. You know you want it. The cheapest item on the menu is SOFT DRINKS, which costs $3.25. Service was very slow. Tripadvisor performs checks on reviews. Full-time + 1. A server walked by to the other table twice and never said a word. Ruth's Chris Steak House is an Equal Opportunity Employer. Waitress was amazing. A server walked by to the other table twice and never said a word. We hope to welcome you back in again soon! Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Thank you for such a great dinner experience! Ruths Chris Steak House was founded in 1965 by Ruth Fertel in New Orleans, Louisiana. This place is on the upper end of the price spectrum for a decent steakhouse. But it got worse over time at the bar. Learn More. Our waitress Jennessa was fantastic! Further back, I understand, there are a couple of private rooms that can seat up to 60. He didn't clear the other two settings at our table. Service. The steaks were perfect, but my wifes crab cake was an underwhelming presentation. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. Perfect crust on the outside, cooked medium rare near perfect, and it melts like butter in your mouth. A long-awaited new steak house in downtown Worcester is now open. This reminded me of a over priced Longhorns. Worcester Business Journal presents a special commemorative edition celebrating the 300th anniversary of the city of Worcester. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. So that we can learn more, please consider replying to us directly with your contact information, including your name, and a phone number. We are sorry to hear this and would like to speak to you further. After our meal last night, I can confidently say that this isnow the top table in town. Guest satisfaction is of the utmost importance to us. The Worcester Ruth's Chris restaurant will be located at 4 Mercantile St. next to the new Mercantile restaurant, which opened in early April. Ive been 3 x in 3 weeks and Im going again on the 13 th. I've long wondered why a high-end steak house hadn't opened in Worcester. Ruth Fertel, the founder of the company, ran the first restaurant for a while after a kitchen fire destroyed it. Savor four acclaimed varietals, paired with four delectable courses, at this exclusive event. VERY HIGHLY RECOMMENDEDMore, Stopped in to the bar for an appetizer and a glass of wine. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. The waitress took my drink before I was done with it (still half a drink left). 19, 2022 WORCESTER, Mass. We went to RC for my daughters birthday and left with very mixed feelings. This is a great addition to Worcester, and hoping it lasts because of the upper end prices.More, This location just opened and we were so disappointed. VERY HIGHLY RECOMMENDED. This can take a few In the 2 hours we were there, several cloth napkins were all over floor along with other trash that staff just walked right past. There were 5 bartenders on!! The Crab Cakes were another winning appetizer served on their signature piping hot plate. Ummmmm no! The kitchen was firing on all cylinders. Thankfully, we don't have to" more. This is always a great place to have a celebration of life. Amazing dinner. I have tattoo's, nothing against it - just not the place to show it off. Doesn't make much sense. The food was outstanding but service ruined it. Food was very good, though pricey (as expected). My family LOVED this restaurant! (There were plenty of tables available in each dining room), Not a usual Ruth Chris experience. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. This job is offensive or discriminatory This job appears to be fake This job or the information included is inaccurate This job is an advertisement for something other than hiring . Would you please contact via private message and share more about your experience? Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Low key. He was dressed very nicely, but was not friendly and was not very organized. Thank you for the review. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. I saw one server and the host was groomed, not so much for the rest. Please do not leave this page until complete. As a matter of fact, our son's water never got refilled so he had to drink the rest of ours. Guest satisfaction is of the utmost importance to us. You are at Ruth Chris. Our privacy policy, To ensure the best experience on our website, articles cannot be read without allowing cookies. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. Both just above the norm! Very plain. We had a great new year's eve dinner with the family. Ruth's Chris also offers a variety of side dishes, desserts, and cocktails. It's our pleasure to serve you and we hope that you'll be joining us again soon. She was funny, honest, and professional. I wouldn't bother wasting your money. We realize that celebrations are special moments, so we are very concerned to hear that your experience wasn't what you were expecting. Ruth Fertel was determined to provide a better life for her family. He was constantly interrupting us. We are glad to know that you enjoyed your meal. Ruth's Chris Steak House - WorcesterResponded todayThank you for your candid feedback. Home run on all of them. Even after a fire forced her to move the original Chris Steak House, her enthusiasm and perseverance helped her dream take flight - this time, with her own name on the door: Ruth's Chris Steak House. I really wanted to love this restaurant and I just cant give it another try. Full job description available here: Ruth's Chris | Server Assistant (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. The food was great and the restaurant is clean and nice place to have a great family celebration. We were eventually told someone would be right with us and the manager showed up some minutes later chewing food. Please see their website or wait to visit the restaurant to learn more. Manager was great, we were compensated for it. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. The management tried very hard to make things right, which I GREATLY appreciated. No one asked if our meals were satisfactory until we were almost done eating. The Crab Cakes (2) came on a sizzling platter at 500 degrees, all large pieces of crab meat, really good. of their national reputation so we agreed to try it. Smiles, and chatting, menu suggestions, and just great hospitality. Water took forever dirty dishes left on our table while several buss people and waiters walked by. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Big disappointment. We'd like to learn more. The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) Thanks for taking the time to leave us a great review! I had the Shrimp dish, very good with a glass of Chardonnay. The service was very friendly, but erratic. Ruth's Chris Steak House This is how it's done. "Ruth's Chris Steak House Restaurant" Photo by Mike Mozart Under The License CC BY 2.0. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). Management kept a watchful eye on the room during this busy Saturday night. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. - Another outdoor dining option and a new neighbor for The Mercantile in downtown Worcester is opening this summer. We will definitely be back. One Eleven Chop House. The other party was large and loud. He didn't let us know our servers name. We'd like to learn more. The atmosphere is great, the food could not have been better but it was the staff that made our visit perfect. Cant wait to return! Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out. While there, 2 policemen patrolling the area on horseback wandered by onthe sidewalk, making for an unusual and interesting sight. All this while you enjoy our warm, inviting atmosphere and Ruths Chris genuine hospitality. It was terrific! But we noticed that there was no conversations between the staff and the customers at the bar. He was dressed very nicely, but was not friendly and was not very organized. Well. The food was hit or miss. The dining room was not exceptionally busy for a holiday weekend evening, but it still took about 10 minutes before our polite server made his way to our table. Not happy considering the price tag. OpenTable is part of Booking Holdings, the world leader in online travel and related services. Job specializations: Restaurant/Food Service. Don't worry, we can still help! Its too bad because the location and venue are beautiful. We would welcome the chance to make things better. It seemed everyone truly enjoyed working there. Our Spectrum News app is the most convenient way to get the stories that matter to you. New York Strip* 16 oz USDA Prime, richly flavored, slightly firmer Petite Filet* The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. Five gripping discoveries at Milan's Museum of Science and Technology. It took forever for the drinks to arrive. Full job description available here: Ruth's Chris | Steward (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Stay connected! We hope the staff exceeds our expectations! The GM was very disrespectful in the way he talked to me, My steak was hockey pucked and my cousin lamb chops was under cooked so by the time we got our food from being altered our dates food was done. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Arrived at 515, didnt get our initial drink order until 5:50 and it was wrong. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023Thanks for choosing us for your birthday celebration. They will also offer Sizzle, Swizzle, Swirl Happy Hour from 4 to 6 p.m. Sunday through Friday. Ruth's Chris Steak House Claimed Review Save Share 877 reviews #85 of 1,632 Restaurants in Boston $$$$ American Steakhouse Vegetarian Friendly 45 School Street Old City Hall, Boston, MA 02108 +1 617-742-8401 Website Menu Closed now : See all hours See all (261) Get food delivered Order online Ratings and reviews 4.0 877 of 1,632 RATINGS Food for my anniversary! The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. Again very disappointing. We got seared tuna, Caesar salad, lobster bisque and wedge salad. Dancing for joy? Thank you! While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. We enjoyed speaking to him and was great about answering our questions about this exciting new place. We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. The Worcester County Commissioners presented a proclamation to Debra Stevens, director of community health nursing for the Worcester County Health Department, recognizing February as Children's Dental Health Month and the Worcester County Dental Center (WCDC) in Berlin as a cornerstone of community health for its role in helping area children establish a lifetime pattern of. Sign up for free Patch newsletters and alerts. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. COMPENSATION: $18.00 per hour. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. The food was consistent and very enjoyable. One of the managers, Paul, stopped by various tables to make sure all was going well. Ruth's Chris opened recently in Worcester, and I made a reservation at this well-known chain. Food. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. We suspected that the party of businessmen near us seemed more promising to the servers, TIP-wise. An excellent Ciabatta bread and butter is served warm for the table. But I've been to other expensive places that were bad. Plans for the upscale steak restaurant were announced in August 2019, but the pandemic delayed the . Restaurant, Kitchen Helper. Ruth's Chris Steak House -- which has delayed its opening for about a year and a half due to the COVID-19 pandemic -- will open in July and accommodate 285 people, including an outdoor patio dining area for up to 40 guests. We hope to see you again soon. We had to ask for bread and butter, my husband's drink refill and for the check. 4 Mercantile Street, Worcester, MA 01608 A new upscale steak house is coming to Worcester. The 8,200-square-foot restaurant will have 270 seats inside and 70 seats outdoors, though no other. Merry Christmas!More, Sat at the bar and had some vino and dinner. Please allow cookies to continue reading. We had a reservation for 6:15pm. We left feeling like we had just been to Applebee's. . We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. A food runner came over to us with a to-go bag and said "Did you order this? We now have 3 private dining rooms due to remodeling! Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes . The front room is the main dining room, with several comfortable booths. Every business day, WBJ Daily Report will be delivered to your inbox by noon. WORCESTER, MA About three years after it was first announced, a Ruth's Chris Steak House opened in downtown Worcester this week. This kid had a smile that lit up the room.He added to our experience, and was very attentive. They love welcoming guests for the first time to share the tradition of fine hospitality with food served on 500 . Ordered a rib eye, over cooked. Not what you expect in a fine dining restaurant. My sons Coke showed up through the meal. Then we serve your steak sizzling on a heated plate so that it stays hot throughout your meal. We had to ask for bread and butter, my husband's drink refill and for the check. Ruth's Chris Steak House is an Equal Opportunity Employer. Ask WINEandTRAVEL about Ruth's Chris Steak House. CLOSED NOW. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. As to the foodit was nothing short of fabulous. Me and the hubs and my brother, sister in law and niece. These few little items are basic steps of service in a fine dining establishment. Thank you for taking the time to share your comments. Thank you! Otherwise, the food and drinks were good, but not as great as when they first opened. Thats it. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Ruth's Chris Steak House - WorcesterResponded on February 9, 2023We are glad to know that you enjoyed your meal. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for the review. Long enough for us to be concerned about the service overall, and what earned them only three stars. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thanks for taking the time to leave us a great review! Easily apply. It was uncomfortable. Kinda nutso. The menu features traditional steakhouse fare like steaks, chops, and seafood. This is an area of town that has really been built up. Thanks for joining us for Valentines Day. You should definitely go here, but not cheap. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Full job description available here: Ruth's Chris | Side Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. We hope to welcome you in again soon! He made the dinner better! Ruths Chris offers its guests a one-of-a-kind experience whether theyre celebrating a special occasion or enjoying an intimate dinner. It was a Sunday night at 6:10pm. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Thanks for taking the time to leave us a review! We felt so cared for, on Christmas Eve. Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. Ruth's Chris Steak House will open in July in downtown Worcester and accommodate 285 people. and it's Fantastic! Listed on 2023-02-28. The story of the restaurant's growth is an extraordinary one, courtesy of the talent and vision of Ruth Fertel. Food was above average. He sat us at a table with this other party in the room. Steak was cooked perfectly and sides were delicious! Tweets & replies. But we noticed that there was no conversations between the staff and the customers at the bar. Needless to say, my husband and I were able to get bar seating on open table and decided to go last minute. Then enters Waleed - not sure of spelling. Get quick answers from Ruth's Chris Steak House staff and past visitors. My only complaint is that our first course arrived before our cocktails. We ordered appetizers, entres, drinks, and dessert for a group of 11 people and every thing was exceptional. We believe that the quality of our service, atmosphere, and food make us one of the finest high-end steakhouses anywhere, and we wish you'd left with a better impression of the value of our offerings. Great atmosphere, great food, good wine, and exceptional service. I wouldn't bother wasting your money. We had salads and appetizers and asked again and received the coke 45 min after ordering it. Not what you expect in a fine dining restaurant. Nothing associated with my waitress just the kitchen staff not able to keep up with the requests. And with people like Maren and Heather and Waleed on your staff, that is who you want representing! The host came over and said "hello". Tripadvisor performs checks on reviews. Our privacy policy, Fallon Health launches new campaign to promote Medicare, Medicaid programs, Little Leaf Farms hires new SVP of sales amid expansion, Click to close and continue to WBJournal.com. She is AMAZING!! Frankly, I was surprised that everyone else in the restaurant was enjoying white linen in the dining room - but we were seated in the bar area? Thank you for such a great dinner experience! Our waiter was terrible. Its a terrific addition to a growing city.More, This is the version of our website addressed to speakers of English in the United States. What a mess. He clearly had too many tables to look after. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. Thank you for the great review! More Local News to Love Start today for 50% off Expires 3/6/23, Worcester Restaurant Week: Here are some of the best meal deals to try, Outdoor dining spots in Massachusetts: 10 spots to eat out with family, friends during summer, Worcesters newest donut shop, Mochi Doh, to open this weekend: We try to make everything delicious, vibrant and fun. This is our fifth underwhelming experience in Worcester. Community Rules apply to all content you upload or otherwise submit to this site. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Our server, Jaden, was very professional, friendly, and efficient. VERY HIGHLY RECOMMENDED. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. Thanks for taking the time to leave us a positive review! Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. Below, please find related information to help you with your job search. COMPENSATION: $15.00- $17.00 per hour. Apparently the restaurant does not open their doors until exact opening hours. No one checked or asked if my filet was cooked to my temperature request. Service was better this round. Service was also excellent, although we went pretty early before prime time. We are honored to bring this new Ruths Chris location to Worcester and serve the community and those that live in and around the area, said Matt Williams, general manager of the location, in a press release. Ummmmm no! We hope to have the chance to serve you again soon. The food and service were excellent. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. The Caesar Salad was great followed by a small Filet (6 oz) perfectly cooked. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Ruths Chris Steak House, which owns more than 100 locations across the country, is reportedly opening a restaurant in Mercantile Center this fall. very large, but they were good none the less. First time and won't be last time. Popper trains people to box in a New York gym and is thought to have met the Like A Virgin star while coaching one of her children. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. Its no secret the prices are on the upper end . Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. Truly. Service was excellent throughout. Moving beyond that, the servers were excellent once with us, and the food was excellent. We hope to have the chance to serve you again soon. Top Rated Items at Ruth's Chris Steakhouse Creamed Spinach $12.24 Sizzling Crab Cakes $39.26 Filet $53.14 In order to use this feature, we need some information from you. My filet was cooked perfect and tasted wonderful. At that point, we opted to forgo dessert and leave. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. I also called the day before and the person who answered advised they see this on the reservation and noted. Further back, I understand, there are a couple of private rooms that can seat up to 60. Create a new password. The company did not say where in Worcester the new restaurant will be located, but Mass Foodies reported the steak house is preparing for a fall opening in Mercantile Center. Enjoy our New Orleans-inspired appetizers, USDA Prime steaks, fresh seafood, signature side dishes and homemade desserts. Spilled drinks. Very plain. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. Ruths Chris was founded 57 years ago in New Orleans by Ruth Fertel. Sides: Brussels, creamed spinach, lobster Mac and cheese, and mashed potatoes. The menu said, "with 3 large shrimp" notvery large, but they were good none the less. Merry Christmas! Cheesecake w Fresh Berries and the Crme Brule provided a great ending to a fantastic meal. The Worcester Ruth's Chris is the chain's fifth in New England and the first one outside the Boston area in Massachusetts. A food runner brought our appetizer and food entrees out. moments. Best Steak House in Worcester, MA | Ruth's Chris Steak House food & drink Our Story GIFT CARDS Private Events Promotions Order Now Reservation Worcester 508-492-0525 4 Mercantile Street, Worcester, MA 01608 Get Directions Set Location Open for Business Dine-in, takeout & delivery available. We're glad to hear that you enjoyed your evening with us.