Vacation Stops. As a matter of policy, BBB does not endorse any product, service or business. If you do not subscribe to the Star or you are a subscriber who is not Activated and signed in, you will see a message asking you to buy a subscription or sign in - and you wont be able to read the story unless you do one of those two things. If I had known what the Star was going to do with the comic pages I would not have renewed my subscription for $1100.00. Senior Editor, News, Arizona Daily Star, Tucson, Az. They may take that as an invitation to burglarize your home. Interviews are conducted at 4061 W Costco Pl., Tucson, AZ 85741 (Across from Top Golf). 1-800-695-4492 My first bill was for a higher amount than what I thought it should be. Get the day's local, political and world news, plus sports and entertainment at the lowest authorized price from Tucson Arizona Daily Star. While on a home delivery vacation hold, your account will be credited $.15 per day (Mon-Sat) and $.22 per Sunday that the print edition is not delivered. Like all other businesses, it is sometimes necessary for us to increase prices. Monday - Friday: 8:00am - 5:00pm. We are unable to find an active home delivery account at the address provided. Unfortunately, no. document.write ("&loc=" + escape(window.location)); Why is my neighbor paying less than I am? The agent told me refunds take 10 business days. Simply enter your credit card information on our secure checkout page. This alerted my bank which put a freeze on my account and resulted in me closing that account for fraud activity. Vacations Vacation Stop / Restart Finish Deadlines for starts, stops, or changes to subscriptions are Thursday at 2 p.m. for the Sunday issue and Monday at 2 p.m. for the Wednesday issue.. If you haven't yet registered your account, it's easy. I don't subscribe. Select a Tucson Arizona Daily Star discount below to get started! Chat live with our customer service center: Or email our customer service center at circulation@tucson.com or call 1-800-695-4492. Or visa versa? Thank you for subscribing.Renewal dates are typically based on a subscribers That fact is important to this matter. Sunday: 7:00am - 11:00am Start home delivery of the Arizona Daily Sun and enjoy full access to our digital products along with your print subscription. Additionally, if your delivery address is a PO Box number, the newspaper cannot deliver to your address. Local Sports Things To Do Business eNewspaper Politics USA TODAY Obituaries Travel Local Closed Saturday and Sunday. Click on the settings (gear) icon in the top right corner of the screen. That is, subscribers no longer get just the paper. Subscribers now get Full Access to our news and information where and how you want it on all platforms, including web, mobile, smartphone, apps, tablet and delivery of the print edition on the days you select. If you did not receive your newspaper, please report a delivery issue by visiting, As a subscriber, you can schedule temporary holds by visiting, You can update your delivery address by visiting. Arizona Daily Star is offering $500 sign on bonus' for new contractors. On my bill it says, Charges for your home delivery subscription will continue until you advise us otherwise. What does that mean? I authorized a 40 dollar payment. document.write ("<\/scr"+"ipt>"); You can expect responsive customer service that allows you to review and update your delivery and billing information, stop delivery of your newspaper when you're away, discover special promotions and notify the newspaper of any comments or questions you have. These rates will increase to full rate ($85 per month) over time. Two people could not do their job properly and so I am not convinced anyone can. If you do not link your subscription, you will not be able to access unlimited stories, subscriber-only content, and the eNewspaper on our desktop and mobile website and eNewspaper app. Zero stress. The Arizona Daily Star contracts individuals to deliver newspapers to our home delivery subscribers each morning. Goto your Mac AppStore, Click ~Your name~ (bottom sidebar). e-edition@tucson.com Holiday hours vary. This action will link your print account to our digital offerings and give you full access. Make sure your customers are satisfied 7 days a week - but you can have others deliver for you. '&charset='+document.charset : (document.characterSet ? Report Breaking News: 520-573-4101 or metro@tucson.com, Executive EditorialEditorial, Opinion, Letters to the EditorGraphicsLa EstrellaPhotoSportsTucson & RegionTucson.com & Breaking NewsAdministration. Yes. Papers piling up on your doorstep are a sign to burglars that nobody is home. tucson.com/subscribe. His account was stopped on 10/05/2021 and weeks credit for the inconvenience. Click on "Arizona Daily Star" or "Star Publishing Company" to cancel. If you no longer have access to the email address you used when you set up the account, please call Customer Service or chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below). We have not received the paper 7 or more tomes in the past month. Our Home Delivery Manager reached out to ***** ***** directly and Can I get a print subscription without Full Access? If you have any trouble activating your subscription, please e-mail circulation@tucson.com or call 1-800-695-4492. I placed a vacation hold on my account for 5-4-21 till 6-10-21 and . document.write ("<\/scr"+"ipt>"); In most areas, the paper will be delivered by 06:00 AM on weekdays, 07:00 AM on Saturdays, and 07:00 AM on Sunday. Holiday hours vary. I live out of town. We can typically honor requests if you live in a redelivery area, and requests are received by 9:45am Mon-Sat and by 11am on Sundays. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. Set up your account on EZ Pay for secure, automatic monthly payments by calling Customer Service at 1-800-695-4492 or visit account.tucson.com. I called the newspaper to complain and recejive a refund. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. Home Delivery Customer Service 520-573-4292 mobile@tucson.com, Retail Display Advertising BBB Business Profiles are subject to change at any time. If you are a seasoned subscriber and your rate has increased, we sent you notification about this change, but should you have questions about it, please contact Customer Service (phone number and service hours are below). Vote for Star Local Media's Athlete of the Week; Enter your zip code above to get started and save up to 89% on your newspaper subscription. We strive to maintain these guidelines; however, there are always circumstances, such as inclement weather, that might cause your newspaper delivery to be delayed. In partnership with our advertisers, the publication is delivered to non-newspaper subscribers in select areas during the Thanksgiving holiday at no cost to the consumer. '&charset='+document.characterSet : '')); Who should I contact? Customer service center 602-444-1000 within the Phoenix area. Parade. Tell the company that you are going on vacation and the dates you will be gone. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available. '&charset='+document.characterSet : '')); Phone: 660-747-8123. On December 15, 2020, someone called me for a newspaper subscription payment. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); . missed delivery issue and thank them for giving us the opportunity to correct An independent contractor. Chat Now Have questions about your subscription? From time to time, our system does not recognize the information entered by a subscriber on our Activation page. Arizona Daily Star no longer provides home delivery services to Safford, AZ. I have no faith that they will follow through on their promises. if (document.context) document.write ("&context=" + escape(document.context)); arizona's home page: azcentral.com is the digital home of The Arizona Republic newspaper, with breaking news and in-depth coverage of sports, things to do, travel and opinions. Cancel a subscription / trial at anytime by blocking the site or app on your Justuseapp Card. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); We cover the issues that Southern Arizonans care about most. if( Math.max(document.documentElement.clientWidth, window.innerWidth || 0) < 728 ){ Arizona Daily Star no longer fulfils requests for printed versions of back copies. Report Breaking News: 520-573-4101 or. Arizona Daily Star on the App Store Open the Mac App Store to buy and download apps. Never happened. Unfortunately, this can sometimes increase wait times. Mr. ******** will receive a refund of What should I do? For shortest hold times, it is best to call in the afternoon, Tuesday-Friday. if (!document.MAX_used) document.MAX_used = ','; Search terms can be a name, e-mail address, or department. No. legals@tucson.com. 520-573-4427 Miscellaneous To reach us by postal mail: PO Box 26887 Tucson, AZ, 85726-6887 Business hours: 8 a.m. to 5 p.m. Monday through Friday. a full refund of your entire annual amount. Laurie Anne Christiansen began writing professionally in 2010 for various websites, specializing in animal and parenting articles. Again offered $38.04 a month and credit to charge card of $65 in "up to 14 banking days". We On Mondays (our busiest day), hold times have been up to hr. Rather, any price adjustments will be made at the end of prepaid terms. This full replica of our printed product provides you the newspaper as you know and love it from the convenience of the web. Download our app through your apple or google play store to personalize your news alerts, swipe and scroll through stories faster, and bookmark them to save and read later. get her started right away. Customer service center hours are 6am-6pm Monday-Friday, 7am-10am Saturday/Sunday. We had transportation issues overnight and expect to have all papers delivered within 2 hours of your normal. Is it possible to pay every 3, 6 or 12 months rather than monthly? Card overcharged again on 10/6/21. Processing costs include administrative resources, paper, envelopes, printing, postage and handling of payments. Compensation depends on the route, but is typically more than $1200 each month. Is a TV Weekly included in Single Copy papers I buy at the store? Check. Enjoy the unmatched experience of a Tucson Arizona Daily Star subscription, conveniently delivered to your doorstep. Do I have to be a subscriber to view the e-Newspaper? 520-214-1154 will follow up with representative and provide additional training. Redelivery is available in metro Tucson, but not in outlying areas. Please note that while newspaper subscription prices are published for your zip code there is a very small chance that your specific address is not serviced by the Tucson Arizona Daily Star. Fortunately, you can easily have your paper delivery put on hold while you are away. . Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-6pm Monday-Friday, 6am-10am on Saturday and 7am-10am on Sundays. if (!document.MAX_used) document.MAX_used = ','; Spring into new home & garden ideas with our newsletter: Get the latest local crime & courts coverage in your inbox with our newsletter: Deliver early mornings - before 7:30 A.M. 3 1/2 - 4 hours of work each morning (after learning the route). Our customer service center can be reached via live chat by clicking here, via email at circulation@tucson.com or via phone at 1-800-695-4492 from 6am-3pm Monday-Friday, 7am-11am on Saturday and 7am-11am on Sundays. Once it starts to shake, you'll see an X Mark at the top of the app icon. TucsonLocalMedia.com 7225 N. Mona Lisa Road, #125 Tucson, AZ 85741 Phone: 520-797-4384 Email: tucsoneditor@tucsonlocalmedia.com Customer Reviews are not used in the calculation of BBB Rating. Yes. the new content, if you would like to cancel your subscription we will provide After I noticed I was still getting my digital subscription that I had cancelled, I emailed the circulatory desk on February 9th to inform them that I had cancelled and was waiting for a refund. Promotional offers and rates are available to new subscribers only (no home delivery for past 60 days). If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. if (document.MAX_used != ',') document.write ("&exclude=" + document.MAX_used); How do I Check into Hotels Anonymously & Discreetly? The first charge should only have been for $43 approx. International Association of Better Business Bureaus. var m3_u = (location.protocol=='https:'? I tried to Activate but it didnt work. To access other newspapers in cities across the country, once inside your eNewspaper, simply click on the icon titled Universal on the right-side navigation bar. [CDATA[ Called again today 10/7 and spoke with Supervisor ***. Yes, that respite is worth the $3 per day to me; the rest of the paper is mostly news one sees on the web anyway. You must always cancel a subscription at least 24 hours before the trial period ends. Click "My Apps and Games" then "Installed". document.write ("?zoneid=3&block=1&blockcampaign=1"); We continually strive for excellence and regret any time we let you down. if (!document.MAX_used) document.MAX_used = ','; Subscribing to a plan and not cancelling it manually will result in the plan auto-renewing. Not a robot? } it. On my bill, it says Adjustments to rates may take place as subscription terms expire. What does that mean? Delete Arizona Daily Star from Android: Open your GooglePlay app and goto the menu. Sometimes there are unexpected delays due to production problems or adverse weather conditions. This may not seem like an important matter, but those of us who take the print edition do so because we look forward to the relaxation of reading the funnies in hard copy as a respite from working all day on computers. We would like to show you a description here but the site won't allow us. var m3_r = Math.floor(Math.random()*99999999999); Ask a neighbor to check your porch periodically. Saturday: 7:00am - 11:00am. An exact digital replica of the printed edition, is available early morning. To subscribe to TV Weekly Magazine, consumers should visit www.iwantmytvmagazine.com/tucson or call TV Weekly Customer Service at 1-877-689-3818. Yes. '&charset='+document.characterSet : '')); If you are using any Anti-Virus software / Firewall or Internet Protection Software (Ex: Norton, AVG) to see if they are blocking cookies or disabling javascript. on December 23. If you do not Activate your account, your access to tucson.com will be limited. and why is it being delivered to me? How often do you increase subscription prices? After a period of time, however, your home delivery will be automatically stopped, and your account balance will reflect all received deliveries. Listen today at. Also like keeping up with my fav comic strips! When you put your print home delivery on a temporary vacation hold, you will still have access to all of our content via digital platforms. The charge they made on my account on 9-7-21 for 223.24 is payment through 12-30-21. $100 is paid after contract signing, with the additional $400 paid after the first 120 days. Do you offer redelivery if my paper was wet, damaged or missing? Papers can also be accessed via newspapers.com, or at the main Tucson Library at 101 N. Stone Ave, Tucson. You may need to refer to your program's help documentation to learn how to check these types of settings. 'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php':'https://starjournalbanners.creativecirclemedia.com/www/delivery/ajs.php'); They gave me credit for 338.04 on October 11, 2021. attempts to cancel his subscription. Published 12/30/2022. document.write ("= 728 ){ Mr. **** was notified of the rate increase via email one month prior to document.write (document.charset ? | Terms of Service | Privacy Policy, Arizona court OKs execution request that AG tried to undo, Tempe OKs plan to change street, park names with KKK ties, Hobbs vows not to carry out execution scheduled by court, Bradshaw Mountain Hi-Railers holding model train display Saturday, March 4, County superintendent expected to appoint candidate for Yavapai College Board on March 10, Embry-Riddle to host Aviation History Presentation: Eric Bippert Virgin Orbit Test Pilot March 9, AZ lawmakers move to cut length of jobless benefits, American Legion Post 6 Honor Guard commander passes leadership baton, 2023 storms produce above-normal precipitation for Prescott, benefiting local lakes, March snowstorm brings more than foot of snow to parts of Prescott, surrounding areas, Contents of this site are Copyright 2023 Prescott Newspapers, Inc. and Western News&Info, Inc. 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