Payment of any fines levied is the responsibility of the individual guest. Holland America Line reservesthe right to substitute products when specified brands are not available. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. All guests are required to disembark the ship at this time. Tweens: Nukeball, Xbox Tournaments, and Olympic relay races along with theme parties Brave the Night, Mysterious Spy Night and Country Carnival ensure that guests ages 7 - 12 years look forward to each day at Club HAL. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. :-) The HAL customer service rep went over the rules, she said that we would not be able to apply the OBC towards the gratuitiesbut confided that she knew some were able to but on others that usage was denied. Offer applies to 1st/2nd guests in a stateroom only. Once you get onboard you can check out what's happening on board, explore and book shore excursions for your entire voyage, browse dinner menus and book dining, keep in touch with traveling companions on board with chat, see account details including your onboard statement and more. Travelers who have not obtained approval through ESTA should expect to be denied boarding on any air carrier bound for the U.S. Go to the Navigator App and upload a photo.After you have completed the Online Check-in process, please print a Boarding Pass or access your electronic boarding pass on Navigator. Holland America Line Extends Military Onboard Spending Money Offer to Canadians; Now Includes First Responders and Healthcare Heroes for Select Cruises If you dont use it, you lose it. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. All onboard purchases and services are charged to your account by using your stateroom keycard. Infants must be at least 6 months of age at the time of embarkation in orderto sail. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Make your wedding dreams a reality. We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. Upon disembarkation, your bags are delivered directly back home. Please speak to the Future Cruise Consultant regarding other amenities for these voyages. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Holland America Line has announced that its running a special offer for members of the United States military. From outside the U.S. access 1-321- 837-6106. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. Good explanation! Unused TA credits were credited back to our credit card at the end of the cruise. The reduced deposit applies to sailings of 3 days or longer. For ships without Tamarind, guests will receive one night at Pinnacle Grill or Canaletto. Have your travel advisor call World Cruise Reservations at 1-800-522-3399 or1-206-626-7353 to add services to your itinerary. They say can't use for casino, but never any problem here. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. If you cannot prove that you owned an item prior to departure, Customs officials may charge you duty to bring it back into your country. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Appointments may be made in advance on our web site athollandamerica.comor once on board. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. For guests who have made independent flight plans and purchased any of Holland America Lines transfers, you must advise Holland America Line of your air schedule at least 14 days prior to arrival. Hi! Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. In addition, Holland America Line will honor any pricing or amenities that your travel advisor extends in addition to your onboard offers. Powered by Invision Community. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. It also shows you how to correctly put on your lifejacket. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. Login to your account before you ever step onboard to get prepared for your journey. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. documents, along with new luggage tags. Each Holland America Line ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. The next route would be basically to wait to get on the ship and pay the deposit in cash and plead with the front desk (sorry, don't know the technical term) to see if they would allow us to not pay for my son, but to cut his card off. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Enjoy the timless elegance of ocean travel. The pooled funds are distributed throughout the year in the form of compensation, including bonuses, to crewmembers fleetwide who interact directly with guests and/or behind the scenes throughout every cruise, including those in the Bar, Dining, Entertainment, Housekeeping, Guest Services, Galley and Onboard Revenue areas. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Allowances are subject to change without notice and remain subject to situational assessments by both security and the vessel. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. On 2/10/2019 at 2:00 PM, Queeniecruiser said: 19952023, The Independent Traveler, Inc. Payment of any fines levied is the responsibility of the individual guest. LauraS To purchase a gift for a guest, please visit ourBuy a Gift for a Guest pageor contact our Ship Services Department at: Holland America Line Ship Services Department, 450 Third Avenue West Seattle, WA 98119 Phone: 1-800-541-1576, Email: hal_ship_services@hollandamerica.com. OK, I'm convinced on beverage card and donating any overage to the crew. Please note that minimum age for guests using the fitness center is 16. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Tourist/visa requirements are determined by passport nationality, not by country of residence. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Customs officials will not be available at the ship during check-in to register valuables. Your booking will be credited to, and finalized by, your preferred travel advisor. All guests should keep themselves advised of changes in government requirements. (See section for Bags VIP Luggage Delivery below for details.). An additional charge may be applied. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. To book, or for more information, simply visit your Future Cruise Consultant. The thing we like about the Beverage Cards is you get a receipt, I check to make certain the amount is correct and then throw away the old one. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. If you purchase a post-cruise transfer from the Shore Excursions Office while you are on the cruise, that will count as an on-board expense. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Onboard Credit: How to Get It, Where to Spend It - Cruise Critic I travel for both business and pleasure, and hotels and rental car companies have signs on their counters explaining the holds, and the implications of the holds for debit cards. Let the vacation begin the moment you arrive in a new country. Our activities to protect the environment have not gone unnoticed. Some countries impose an arrival or departure tax, which cannot be included on an airline ticket. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Local sales taxes are applied where required. But after reading the above post it looks like I will have to have the full 420.00. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Please note that this is a U.S. government regulation over which Holland America Line has no control. Sharing of any beverage or the package is not permitted. On embarkation day, you will need to register your credit or debit card (Holland America Line Rewards Visa, Visa, Mastercard, American Express, Discover) in order to use your onboard account for shipboard purchases. Reservations may be made on board by contacting the restaurant manager. What I have a problem with is the hold and them actually expecting I could spend up to $60 a day. Dive In featuring hamburgers and hot dogs. If you have questions about visa requirements, call CIBTvisas at 1-866-935-8472. Keep it with you at all times and if possible, leave all medication in its original container, and carry a list of the prescription names, dosage amounts and times taken for all medications. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Children must meet minimum age requirements for each age group, at the time of sailing to participate in programming. A password will be selected by the parent/guardian of the child. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. And we usually spend at least $300-$400 on pictures alone, and several excursions and spa. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. Soon as we could on board we had our list of excursions we wanted to do (with a 2nd choice) and all were available. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. The luggage tags are clearly marked with your ship name. Classic Pre-Set Dining: The traditional pre-set dining times are5:45pm and 8:00pm in the Dining Room. If you do not see our representatives, pleasehave one paged. We are travelling with our daughter/son in law and two grand children 6 and 10 in two cabins (grandkids with the us of course). Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. For 21+ day voyages (excluding Grand Voyages), guests will receive three nights: one night at Pinnacle Grill, one night at Tamarind and one night at Canaletto. No matter where we have gotten Shipboard Credit from, it has always been able to be used for the gratuities (Hotel Service Charge) for the cabin stewards, dining room staff, all the behind the scenes staff. One poster's comment about American Express made me think of this: My mother-in-law booked our cruise through Expedia.com and they did not even tell her about this deposit! The Collections of Holland America Line represent tours of a particular focus, available only in select ports. U.S. port and ending it in a different U.S. port. Usually there is a fee required. Changes to your already confirmed flights (change fees and differences in fare may apply). Started August 27, 2021, By Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. You may find more information on our tours and shore excursion programs on hollandamerica.com. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! You will be able to leave a comment after signing in, By Points can be applied towards statement credits, onboard amenities, gift We believe that safeguarding our guests, crew, ships, and theenvironment is the right thing to do and essential to the success of our business. For this reason,guests are encouraged to obtain travel medical insurance prior to travel. Receive exclusive upgrades and bonus amenities when you book early. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. Port Shopping Ambassador Program: Your cruise vacation would not be complete without experiencing some of the worlds best duty-free shopping. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. Guests who require that level of care will need to travel with a companion who is able to provide the assistance necessary. Please note that fees and visa requirements are subject to change without notice. Travelers diarrhea (TD) isthe most common illness to affect travelers. For further information on our relationship with airlines, please refer to your Cruise Contract. bars, the shops, spa, shore excursions. Would the front desk be able to tell us do you know? Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Started June 21, 2021, By Tips? Gift Order items include a variety of alcoholic and nonalcoholic beverages, clothing, casino chips and flowers at very reasonable prices. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Experience the best in cruise ship entertainment. Is this essentially correct or am I missing something? At some point in your travels you may experience an emergency. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Thus the various reports on this board about getting money back, spending in casino, etc. We donate reusable goods from our ships to nonprofit organizations and working with port authorities to identify additional vendors who are capable of recycling cruise ship waste. You may select to print as many as you need for your vacation. For safety reasons, Holland America Line has also devised recommended size guidelines for the electric mobility equipment used on our ships. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) Shirts/cover-ups and footwear are always required indoors. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. I've had rental car companies put holds of $300-$500 on my credit card. Shore Excursions are available for purchase online until three days prior to the sailing. Download the app before your cruise, log in, and immediately start using Navigator. You should have it available at the gangway when disembarking so please. Requests will be confirmed or waitlisted at the time of booking. from local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). One cruise last year had over $900 OBC and hotel service charges definitely were paid with it as well as some gambling, spa services, specialty restaurants, OB shop purchases, and of course bar bills. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. From time to time guests encounter transportation delays in getting to their cruise ship. The card can only be settled for the amount of the pre-paid Gift Card. Every cruise ship I'm been on has a cash machine and I've never seen it down. Please bring the prepaid Gift card (with the Visa/Mastercard/American Express and Discover logo) to Guest Services for processing and do not register it online. Times and locations can be found listed in Navigator and the When & Where program. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. The Promo Credits line is where your Future Cruise, Stockholder, and quick booking credits are combined into one credit. So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Holland America Line and its onboard staff are not able to confirm flights from on board our vessels. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark.
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