This will help to ensure that you are ready for your event in no time! Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. Its up to you! i assume they will try to get me to receive the tickets using axs again. If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account. Yep! Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Click the 'Transfer' button and your guest will receive a notification via . If you already have an AXS account, the tickets will be transferred to your account automatically. Select the tickets to transfer and enter the recipients information. Hint: Remember, use the same email that was used to make the purchase with us when creating an account/logging in. How will I know if my transfer was successful? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Once everything is correct, tap, Log into your account entering the email address used to purchase the tickets, Browse your upcoming events and tap the ticket icon for the one you want to view, Present the QR code at the door to be scanned for entry to Toyota Center, The card you used to purchase the tickets. A full-service national event ticket marketplace. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. I just bought the ticket about 6 hours ago but I also had to buy tickets to fly to New York so Im going to freak out if I dont have real tickets soon because I need to cancel everything if this isnt legit. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Remember, your friends can always transfer tickets back to you. Sign into your AXS Account and click Listings. You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. may not be valid. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Before following any of the steps below, make sure you download the Official Houston Rockets App! I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. AXS Mobile ID tickets are digital and cannot be printed for venue entry. In the bottom menu, tap the ticket icon (you can also tap the middle icon) At the event, scan the Mobile ID QR code to get in Was this answer helpful? The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. it never happened. Does anyone know how to do it through axs?? On the Review page, click the List Tickets button to finish. Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! Transferring Tickets. There is no fee for transferring seats and you are allowed unlimited transfers. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. The Fox Theater Foundation is a non-profit organization which relies on the public for donations to support the mission and vision of the historic Fox Theater building, the heart of the downtown Bakersfield cultural district. How do I use the Rockets App to enter the building? Theyll just have to create an AXS account to claim their tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Overall, disappointing, but fair. Never. Sorry we couldn't be helpful. Find Tink Philadelphia tickets, appearing at Union Transfer in Pennsylvania on Apr 15, 2023 at 8:00 pm. Youll be able to transfer money to your bank from your account on AXS.com. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. Select the tickets to sell, and then set your price and selling options. Nope. After the switch, you will enter the email address you use to access the community in order to reset your password. | It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) Your tickets will no longer be listed for others to buy. Yes Theyll also need to get the AXS app. If you do not currently have an AXS account you will be instructed to create one during your purchase. Can I have multiple tickets on one phone? You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. Use of this website signifies your agreement to our. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. When your tickets sell, youll receive an email informing you of the sale. Are screenshots of the barcode valid for entry? This charger can be wall or bench mounted, can fast charge batteries, (so no more excuses for not showing up to the group ride due to dead batteries), and is for USB-C. Help us improve this article with your feedback. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. SOLD TICKETS VIA AXS. If you see a Sell button next to your tickets in your account, you can sell them! Its up to you! So we've made sure you can shop resale tickets listed by trusted sellers within the safety of our store. Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. Many fans find it best to TRANSFER the seats to their guests prior to the event. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. The Rockets App is free to download and available in the App Store or the Google Play Store. All this to say that the $300 I paid for tickets on SH a year and a half ago caused me more stress and anxiety than I've ever had before, and I was able to walk up to the box office at the show and spend $140 for the same floor seats the day of. Yes In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. If you have any questions, please call us at (713) 758-7330 or email us at ticketservices@rocketball.com. Generally, these are your options: Remember, you can remove your listing at any time (as long as tickets havent sold). Tap View to access the barcode and scan in for entry. If your friend already has an AXS account, the tickets will be transferred instantaneously. After that, the tickets will be theirs to use with the AXS app. On the review page, click the Transfer button to send the tickets. Your tickets will no longer be listed for others to buy. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Sorry we couldn't be helpful. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. AXS handles payment and delivery so buyers and sellers never interact with each other. Reddit and its partners use cookies and similar technologies to provide you with a better experience. i had the exact same problem. Select the seats you would like to send. If you do not currently have an AXS account you will be instructed to create one during your purchase. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. On the review page, click the Transfer button to send the tickets. Stubhub assured me my tickets would be available. If you do not currently have an AXS account you will be instructed to create one during your purchase. Privacy Policy. Select the tickets to transfer and enter the recipient's information. Otherwise you have until your friend creates an account to cancel the transfer. Just follow the simple steps to make the tickets officially yours. We are changing the way you register and sign-in to the StubHub Community. What are my options here? Did you find it helpful? AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. To view your AXS Mobile ID tickets click on your initials in the middle. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. I was never able to get ahold of SH again. Tap Tickets Tab (pull down on the screen to refresh if necessary). Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. AXS Tickets Status Published by AXS on 2023-02-21 Tap for tickets to see the artists and teams you love. Open the AXS app Sign in or create an AXS account. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Thanks! It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. I purchased 2 tickets through stubhub January 2020. The Fox Theater Foundation. The game is in 36 hours. Click the Transfer button next to the event in your AXS account. Try to contact them on their Twitter account. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). Transfer Tickets - AXS Help Center Transfer Tickets Transfer Tickets Transfer Basics and Help Transfer Basics What is Transfer / Share? When I sell tickets, do I have to deal with the buyer? Danielle is the author of this solution article. When your tickets sell, youll receive an email informing you of the sale. The recipient will get an email about the transfer, and they'll need to create an AXS account (if they don't have one yet) to complete the transfer. For more information, please see our All Rockets fans are now required to use mobile tickets via the Houston Rockets App to enter Toyota Center for all games and ticketed events. Have mobile tickets and cannot find barcode. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. totally rinky dink. Have been on hold 3+ hrs. Open the App and sign in to see your tickets. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. So my game is the 22nd (sounds like yours is as well) and I received pictures of a computer screen. Press J to jump to the feed. The delivery method that was provided by the primary market for your event is called a MLB Mobile Electronic Transfer, which may require you to download the MLB Ballpark app on your mobile phone. The tickets will be delivered to the buyer automatically. I followed the directions of creating a AXS account via the email address that they sent me the email. You may also review your transfers and purchase history at AXS.com. Tickets Not Showing Up In AXS Hello! The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Is there any way to get any assistance? Browse your upcoming events and tap the ticket icon for the game or event you would like to access. it must be some garage shop with three programmers. Bought tickets for a group? These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I had flown from TX to NY for this show with my friend. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Follow the steps below to access the tickets: Did you find it helpful? OR. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Fast forward to this past weekend, the day of the show, the tickets still were not transferred.