To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM - 5:00 PM. Visit our MARTA Mobility page to see the qualifications for this service. If you require the wheelchair lift to board the Mobility Bus, please stand clear until it is fully deployed to the ground. Customer with visual impairment and service animal assisted by a MARTA Mobility Operator To advocate and provide safe, multi-modal transit services that advance prosperity, connectivity and equity for a more livable region. Operators may not accept tips or gratuities or act in any manner that would suggest that tipping is appropriate. Leadership; History & Vision; MARTA at a Glance; MARTA Service Standards; Key Performance Indicators . Be on time for scheduled trips and be ready to board the Mobility bus when it arrives. It is your responsibility to maintain the Breeze Card in good, useable condition. If the facility has a guarded gate or limited access, the customer should inform the security staff of the scheduled pick-up and return times. Learn more. 30 Alabama Street, SW Any individual with a disability who is unable, as a result of a physical or mental impairment (including a vision impairment), and without the assistance of another individual (except the operator of a wheelchair lift or other boarding assistance device), to board, ride, or disembark from any vehicle on the system which is readily accessible to and usable by individuals with disabilities." The customer may write a letter requesting an appeal to: Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY Subscription service is offered to MARTA Mobility customers who have travel patterns to and from the same destination(s), at the same time, at least one (1) day per week, for at least (six) 6 consecutive months. The fax number for Mobility Eligibility is 404-848-6900. Should such assistance be necessary, but unavailable while customers are on the bus, MARTA will contact emergency medical services to administer the required medication at the customers expense. Mobility Bus Visit our An application is complete when the applicants Part A is matched with the Health Care Professionals Part B. MARTA Mobility is a complementary paratransit service that serves 11,000 individuals who are unable to utilize accessible fixed route public transit due to a physical or cognitive disability or limiting health condition. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. A.Unconditional eligibility (all trips), This is a person's eligibility category when it is not reasonable to use the fixed route service under any circumstances, regardless of weather, distance to the stop, and so on. 3. The goal: make life simpler for all our employees. Customers will be sent a letter of eligibility determination in writing, or alternative formats if requested. Where can I purchase bus passes? To claim a lost article before Tuesday of the following week, please call the MARTA Mobility dispatch office at. 404-848-5000 . You may also e-mail: MARTA Mobility is our paratransit service available to anyone unable to ride or disembark from our regular MARTA transit services. The CCR will make every effort to accommodate requested pick-up or drop-off times. Individuals may forward the completed application in the following ways: Via Mail: MARTA's Fixed Route services include bus and rail transit services. Same day cancellations are cancellations made on the date of travel. MARTA Mobility is a shared ride, advance reservation mode of public transit. If customers travel with a PCA, they may travel with one companion in addition to their PCA. The Metropolitan Atlanta Rapid Transit Authority (MARTA), operating within Fulton, DeKalb, and Clayton counties is committed to providing safe, reliable, timely and clean public transit services to all of our customers. MARTA will acknowledge the receipt of a request to appeal a suspension within two (2) business days. Upon receipt of the Breeze Card, Customers will be asked to sign a written affidavit which acknowledges the following points regarding the use of the Mobility Breeze Card: 1. In this type of eligibility, the person can be reasonably expected to make some trips on the fixed route service. Mobility Operators are prohibited from administering medication. A MARTA Mobility Service Agent will explain the service and/or mail an application. MARTA will transport other small pets, confined to rigid pet carriers with locks or latches carried on by customers and kept out of the aisle and off seats. The fax number for Mobility Eligibility is 404-848-6900. MARTA Mobility. The position pays very well also. The application has two (2) parts (A & B) and is the first phase of the process. MARTA Police (Non-Emergency) 404-848-4900. MARTA Mobility. MARTA has the right not to issue a replacement card. Names of complexes or subdivisions, as well as building, apartment or suite numbers, and gate codes. Superintendent of Mobility Operations A requested trip time may not be available. MARTA Transit; MARTA Service; Facebook; Instagram; Jul 8, 2015 - Mobility Customer Care Representative in Atlanta, GA Recommend CEO Approval Business Outlook Pros PAY!! However, a replacement fee will be charged for each lost or stolen card. Instructions on how to obtain a MARTA Mobility Breeze Card are included in the letter of Eligibility. The application allows for the following online: Customers on Subscription Service must adhere to the cancellation policies or the Mobility Bus will arrive as prearranged, and the customer will be charged with a No-Show. 404-848-5826. MARTA Transit; The Reduced Fare pass is only compatible with one-way tickets, round trips and trip packages in multiples of 10 or 20. Operators are solely responsible for the operation of the hydraulic lift and for securing mobility devices safely on the bus. Click this link[ MARTA attained the Silver level of recognition for its sustainability efforts. To request an application or obtain information about MARTA Mobility, call the MARTA Mobility Eligibility Department at (404) 848-5389; Monday - Friday, 8:30 AM 5:00 PM. The assigned Mobility bus is scheduled to arrive during this time. card with a picture each time they board a Mobility Bus. Customers will not be charged with a No-Show if the Mobility Bus arrives outside of the thirty (30) minute Ready Window, and he or she chooses not to travel. At the beginning of each month, MARTA Mobility staff reviews the No-Show history of all customers who have received Warning Letters for the previous month. illness that prevents the customer from calling, an extended medical appointment that does not provide an opportunity to cancel in a timely manner, customers mobility aid fails, etc.). Requests to suspend subscription service must be made at least thirty (30) days in advance. The following rules also apply: If you have a suggestion or a comment about our services, please call MARTAs Customer Service Center at (404) 848-5000 (follow the prompts). MARTA Mobility operates during the same days and hours as the fixed route bus and rail services. MARTA reserves the right to limit the number of replacements. Customers with expired passes or insufficient funds on their MARTA Mobility Breeze Cards will not be allowed to ride unless they pay cash for their trip. Today, everyone at MARTA has access to our MARTA Employee Self-Service application. Service cannot be provided earlier, later or on days when regular MARTA service is not available. Mobility Fares. Customer Service. Mobility Operators are permitted to assist customers who utilize wheelchairs or other mobility aids up or down one curb or step unless it poses a safety risk. Click here for a downloadable version of MARTA Mobility Guide UTILIZING THE MARTA SYSTEM MARTA MOBILITY AREA & HOURS OF OPERATION TYPES OF MARTA MOBILITY SERVICES MARTA MOBILITY CATEGORIES OF ELIGIBILITY Please contact MARTA Mobility Eligibility at (404) 848-5389 during business hours, Monday - Friday, 8:30 AM 5:00 PM for detailed information regarding these procedures. Customers with inoperative wheelchairs cannot be transported. The MAC subcommittee meets once a month to hear customer appeals and make its recommendations to MARTA. Rail stations have both elevators and escalators. Customer Care Representatives (CCRs) are available to take customer reservations up to seven (7) days in advance. Riders must have a MARTA Mobility Photo ID Breeze Card to be able to request and board our MARTA Mobility buses. MARTA Mobility service is curb-to-curb. Customers requiring medication or oxygen at regular intervals should be advised that travel time on the MARTA Mobility Bus may be as long as the same trip on MARTAs fixed route services plus an additional thirty (30) minutes. We introduced MARTA Employee Self-Service to help streamline our human resources and payroll process. 404-848-5000 . University Program. Some may also come with a warning from the manufacturer that they should not be used as seats on moving vehicles. Indicate the type of mobility aid used, and if the lift is required. The fax number for Mobility Eligibility is 404-848-6900. Lost Item Inquiry Formfor lost items. The MARTA Mobility Breeze Card will allow Mobility customers to use MARTA fixed bus and rail at no charge.
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